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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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August 05, 2018

Unprofessional staff Waste my time and couldn’t change engine oil because of aftermarket oil filter it’s totally ridiculous. Unfriendly and indifferent staff. Looks like t More

by metrohondasucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Aug 06, 2018 -

Metro Honda responded

Thank you for taking the time to leave us your feedback. We apologize for any inconvenience you have experienced. If you would be willing to speak with us we would like to discuss your experience in further detail. Please give us a call at (201) 451-7111 when you have a moment of availability.

July 27, 2018

Service Am grateful for the service l received. My phone call about my concerns was well received. My appointment was prompt. My vehicle was thoroughly checke More

by Tina46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Carrillo
Jul 31, 2018 -

Metro Honda responded

Thanks for the amazing review, Tina! We're glad you enjoyed your service visit.

July 26, 2018

Fast service Had my first maintenance and oil change scheduled at Metro Honda yesterday. First maintenance on the car includes tire rotation and checking/topping o More

by DDeMaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
July 23, 2018

Service I am so pleased with my experience with andre. He was very helpful in explaining what I needed to do for my car and why. Plus he was a gentleman. More

by Suzy q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Jul 23, 2018 -

Metro Honda responded

Suzy, thank you for the fantastic review! We're happy to hear that Andre took excellent care of your during your service visit.

July 14, 2018

Amazing Experience as always. I love coming to metro Honda rt f 440 because they are so friendly professional quick and fast. Also everything is nice and clean. Thank you Steven fo More

by WILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Shannon
Jul 16, 2018 -

Metro Honda responded

Thanks for the 5-star review, Will! We're glad to have your business!

July 10, 2018

Satisfaction guaranteed Thanks Steven for always going beyond to handle my matters when I come by to service my vehicle. You always meet my expectations. Always look forward More

by LadyJay5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 10, 2018 -

Metro Honda responded

Thanks so much for the 5-star review! We're glad you enjoyed your service visit with Steven.

July 08, 2018

Great job They did a great job. The service was fast and I explained my conserns. They fixed the same day and I did not have to come back. More

by Pauly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Metro Honda responded

Pauly, thanks for the awesome review! We're glad you had a great service visit!

June 30, 2018

Literal disaster Terrible service on the 5 times that I visited. They forgot the oil cap once that almost resulted in breaking my engine. All these guys care about i More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
Jul 02, 2018 -

Metro Honda responded

Jacob, thank you for taking the time to leave us a review. However, we are very sorry to read about your experience. We strive to give every customer a high quality service visit, so this is very disappointing to hear. At your earliest convenience, please contact me at 201-451-7111 Ext 1202 so we can further understand what went wrong during your visit and hopefully restore your faith in us. -Michelle Pincay

June 28, 2018

Very satisfied Thank you Steven for always providing me with wonderful customer service . Always leave out satisfied with the services provided to my vehicle . Alway More

by Jaime05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 09, 2018 -

Metro Honda responded

Thank you for the 5-star review, Jaime! Steven will appreciate the kind words and recommendation. We look forward to seeing you again!

June 19, 2018

Service I went to get service for my 2015 Pilot Then I meet Steven De La Cruz he is a professional Sevice Advisor he took care of me and he was helpful, if More

by Robert2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven De La Cruz
Jun 19, 2018 -

Metro Honda responded

Robert, thank you for the wonderful review! We're glad Steven took great care of you during your service visit. Thanks for the recommendation!

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