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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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December 29, 2018

Danny is fantastic and so considerate I really can't say enough positive things about my experience with the metro Honda service and Danny Rivera. He makes me feel so comfortable and he ha More

by 1michael2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Dec 31, 2018 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that Danny provided you with such excellent assistance and we hope to see you again!

December 11, 2018

good service so far, I havent had any bad experience. they do take care of you. I just had my tires change, and waited. took 2 and 1/2 hrs for it but it was done. More

by drnyll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 11, 2018 -

Metro Honda responded

Thank you for taking the time to share your review with us! We are sorry about the length of your wait, but we are happy to hear that our team continues to provide you with such excellent assistance. We hope to see you again!

December 09, 2018

Excellent service!! I come here all the time to get my car serviced, but this particular day was an exceptional experience. I went in for an oil change and Rachel (sorry More

by FreddyL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Metro Honda responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Rachel went above and beyond to provide you with such excellent assistance. We appreciate your loyalty and look forward to seeing you again!

November 29, 2018

Great service I am completely satisfied with my experience at Metro Honda. Gabriel was great. The professionalism, service and waiting time was perfect. I highly re More

by Dmar74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayan Cohen, Ram Sahadeo, Alex Vargas
Nov 30, 2018 -

Metro Honda responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Gabriel provided you with such excellent assistance and we hope to see you again!

November 26, 2018

Antenna replacement Went back to get the antenna replaced after I purchased the antenna from eBay. My car is old 94 accord. In addition they determined that my battery is More

by 94 accord owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
Nov 26, 2018 -

Metro Honda responded

Thank you for taking the time to share your review with us! We appreciate your loyalty over the years and are sorry that you were not completely satisfied with your experience. Please give me a call at 201-451-7111 ext 1202 or email me at Mpincay@mymetrohonda.com.

November 24, 2018

Oil change Very helpful and kind. Friendly too all customers I made appointment and received email confirmation of time and the person to see. When I was at Hond More

by Nadine11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Metro Honda responded

Thank you for taking the time to share your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

November 24, 2018

Honda recall Great job by metro Honda service staff the car service was done in less than the time was promised also staff checked on everything even though I di More

by Edpinjersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 26, 2018 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

November 17, 2018

On Short notice Didn't get a chance to schedule an appointment, and Will managed to get me seen, I also noticed it was a busy day. But metro stilk got it done. Than More

by Jalil9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Nov 19, 2018 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that Will, as well as our whole team, provided you with such excellent assistance!

November 13, 2018

Engine Oil Change 2 Cars Danny he experience and service we got were A+. We came in with needing an engine oil change and were told a different price than we expected before driving More

by HondaLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Metro Honda responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Danny provided you with such excellent assistance throughout your experience. We look forward to seeing you again!

November 07, 2018

Not welcoming at all Aside from the expected “Hello” and “What brings you here today?” Everyone is pretty dry in the sense that they don’t make you feel welcomed. I use to More

by Mely0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 07, 2018 -

Metro Honda responded

Thank you for taking the time to leave us your feedback. We apologize for any inconvenience you have experienced. If you would be willing to speak with us we would like to discuss your experience in further detail. Please give me a call at 201-451-7111 ext 1202 or email me at Mpincay@mymetrohonda.com.

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