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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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November 04, 2020

Steven was very helpful and provided clear explanations of all work being done. He was prompt and responsive and overall it was a good experience working with both him and Metro. All repairs were completed More

by Julia.smith1135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven De La Cruz
Nov 05, 2020 -

Metro Honda responded

Julia, thank you for taking the time to share your experience with us! We are thrilled to hear that Steven could be of such helpful assistance to you, and look forward to serving you again in the future!

November 03, 2020

First time experience at Metro Honda. They did a good job and completed the usual service maintenance within the estimated time of 1.5 hrs. More

by muniba.ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pring, Dayan Cohen, Ram Sahadeo
Nov 03, 2020 -

Metro Honda responded

Thank you for the great review! We are glad to hear of your positive experience.

November 03, 2020

Came in to service my Odyssey. Was greeted right away & assisted. Eric was very helpful & walked me thru everything. Great service! Would definitely recommend my friends. Thanks! More

by akakingtena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Nov 03, 2020 -

Metro Honda responded

Thank you for the great review! We are thrilled to hear of your positive experience working with Eric!

November 03, 2020

It was very Easy to find the location. When I walked in I was Sat down immediately and helped. Excellent customer service and fast service!! More

by Jasmineharris500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Sahadeo
Nov 03, 2020 -

Metro Honda responded

Thank you for the review, Jasmine! We are glad to hear of your positive experience visiting us.

November 03, 2020

I brought my 2020 Honda Accord in for service today November 3, 2020 and received outstanding service! I recommend Metro Honda to anyone needing service on there vehicle! More

by Clarisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Metro Honda responded

Thank you for the five-star review, Clarisa! We are so glad to hear of your top-notch experience.

November 03, 2020

The staff were friendly, informative, and professional, all while providing excellent and efficient service. I would highly recommend Metro Honda for both sales and vehicle servicing. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Metro Honda responded

Thank you for the five-star review, Jason! We appreciate your kind feedback and hope to see you again.

November 03, 2020

Visited yesterday for 55k miles servicing for my Honda CRV. This was first time as we moved from Ohio. I booked online appointment and everything was quick. Advisor was helpful and they captured everyth More

by Ramnish Jaiswal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pring
Nov 04, 2020 -

Metro Honda responded

Thank you for the review. We are sure to take your feedback into consideration. Please contact us should you have any further comments or concerns.

November 03, 2020

Service excellent . Except some staff are walking with no mask , wearing improperly, inside cashier no mask,sorry but this is an honest opinion Flexible with time More

by Bcabun6966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Del Rosario
Nov 04, 2020 -

Metro Honda responded

Thanks for the five-star rating! We are glad to hear that you had a top-notch experience visiting our service department.

November 03, 2020

I have had interaction with the service department several times and each time Rachel Terriogo has given me great service! She has been efficient, courteous and very helpful! More

by Mostsusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Metro Honda responded

Thanks for the five-star review! We are thrilled to hear of your positive experience.

November 02, 2020

I felt rushed. They came and told me my brakes were bad, even though a few months prior I had my brakes done at my regular honda dealer. I asked them if there was any way they could find out info from the o More

by Nthomas1488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ram Sahadeo
Nov 03, 2020 -

Metro Honda responded

We apologize for any inconvenience you have experienced. If you would be willing to speak with us, we would like to discuss your experience in further detail. Please email me at hkarami@mymetrohonda.com

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