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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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December 21, 2020

Communication was excellent. Service time was fast and as per communication, didn’t face any delay. Service rep was friendly and polite. Overall I am satisfied with the service. More

by Shriman Narain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis
Dec 21, 2020 -

Metro Honda responded

We are so glad to hear, Shriman! As always, it is a pleasure to service you. We hope to see you again!

December 21, 2020

Excellent service. I came in for an oil change, and Gabriel Martin's helped me. He was efficient, professional and gave useful information. The guys who work on my car always do excellent work. T More

by ckenny7611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
Dec 22, 2020 -

Metro Honda responded

We are so glad to hear of your excellent experience! We appreciate your feedback and look forward to seeing you again in the future.

December 19, 2020

Diagnostic fee should never be applied if they are unable to find issue when I brought my car with lights on dashboard. Very dissatisfied about service when I traveled from Staten Island to get this issue fi More

by ndao mohamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gustavo Rios
Feb 11, 2021 -

Metro Honda responded

It pains us to hear your feedback regarding your recent dealership experience. I can assure you that this is not how we do business, and would like a chance to further correct matters. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

December 16, 2020

Very satisfied for the services and waiting room excellent and it’s very fast service. And completely satisfied experience on dealership. Keep a good work More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Del Rosario
Dec 17, 2020 -

Metro Honda responded

Thank you for the review! We are glad to hear about your positive experience.

December 15, 2020

I would like to thank metro Honda for having such a great employee, Mr Danny River. he goes above and beyond to please the customer! Thank you! More

by Kathy zelaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny rivera
Dec 16, 2020 -

Metro Honda responded

Thank you for the review! We are glad to hear about your positive experience.

December 15, 2020

Always great! Gabriel is very helpful and willing to work with you. I’ve been dealing with Metro Honda for many years and plan to continue to do so. More

by Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
Dec 16, 2020 -

Metro Honda responded

Thank you for the review! We are glad to hear about your positive experience.

December 14, 2020

I thought I was going to have to wait long but it wasn’t long at all. I came in to get my tires fixed and get another car key. Walked out with my oil changed as well. Thanks metro Honda. More

by Tahmyalasane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
Dec 15, 2020 -

Metro Honda responded

Thank you for leaving us a great review! We are glad to hear that our team resolved your tires and car key. Looking forward to seeing you again!

December 13, 2020

I’ve known Rachel for over 15 yrs she’s the best service person my wife and I know she cares about he customers very much More

by Crestrepo36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horatio Garcia
Dec 14, 2020 -

Metro Honda responded

Thank you for leaving us such a great review! We appreciate your feedback and look forward to seeing you again in the future.

December 03, 2020

Came in to get a tire repair and took less then what I expected. Steven in service department has great customer service experience - his polite - patient and 100% communication! Thank you Steven! More

by Sccrojas09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 03, 2020 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your positive experience.

December 02, 2020

Very professional and courteous. Explains everything in Very professional and courteous. Explains everything in detail. Consulted me before doing anything or included In my service call. I get excellent se More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your positive experience.

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