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Metro Honda

Jersey City, NJ

4.5
3,259 Reviews

540 NJ-440

Jersey City, NJ

07305

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3,259 Reviews of Metro Honda

March 18, 2023

It was oil change service. All was done fast and in timely manner. Thank you More

by Yegorov.vn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Mar 20, 2023 -

Metro Honda responded

Thank you for sharing your oil change experience. We are so glad that our team completed this service in a timely manner!

March 18, 2023

Great service. Excellent customer service. Fast and reliable. Customer service rep was very helpful, friendly and knowledgeable. More

by Truefranchisev3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silviades Ovalles, Metro Honda
Mar 20, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 18, 2023

I came to the service for oil change and other scheduled maintenance. All done quickly. More

by Oleksii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, Gabriel Martins
Mar 20, 2023 -

Metro Honda responded

Thank you for the service review!

March 17, 2023

Courteous and Professional staff. Clean and spacious customer waiting lounge. Free coffee. Reasonable wait times. More

by nilsa.tolentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Mar 17, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 16, 2023

I’ve been leasing with MH for over 7 years now and 4 vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m em More

by mxc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, David Bivins, Gabriel Martins
Mar 17, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

March 16, 2023

Great friendly service The waiting area to get checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions More

by ELENIKITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, Gabriel Martins
Mar 17, 2023 -

Metro Honda responded

Thank you for sharing your experience!

March 16, 2023

I have experienced lack of transparency with my service. The recommended services are not really mandatory meanwhile you guys make it seem like it’s a must More

by Melaryan94
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
N/A
Mar 17, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 16, 2023

The service was very good there are no complaints very good service very good service More

by Thisisjackob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
Mar 17, 2023 -

Metro Honda responded

Thank you for the five star service review!

Mar 17, 2023 -

Metro Honda responded

We are happy to have customers like you!

March 15, 2023

The service is great and the staff are helpful and awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at he More

by SatyaNaveen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, Gabriel Martins, Rafael Rodriguez
Mar 16, 2023 -

Metro Honda responded

Thank you for the review! We are so glad that Rachel was so helpful!

March 15, 2023

I had am very unhappy with my experience. I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicl More

by joeyrollny
Recommend Dealer
No
Employees Worked With
Brian
Mar 16, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

Mar 16, 2023 -

joeyrollny responded

Rich, Thank you for speaking with me. You helped in turning a bad situation into a good outcome. I will continue to be a loyal customer to Metro Honda. Thanks again!

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