Metro Honda
Jersey City, NJ
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3,259 Reviews of Metro Honda
Was given an estimate of 3 hours for my cars oil change and told the staff I would wait. I waited there for almost 4 hours even though my car was done in less than an hour. They had my wrong number on file and told the staff I would wait. I waited there for almost 4 hours even though my car was done in less than an hour. They had my wrong number on file (even though it was my 2nd time at this dealer) and they only briefly checked 2 waiting rooms even though they have 2. Highly disappointed that I wasted an entire day. I have never been disappointed in the service my vehicle gets, but customer service and organization 0/5 More
This deer xxxx is one of the worst as far as Honda goes. I was there at 7:30 this morning first online for oil change and they didn’t open till 745. The stuff is OK but when I was running this, please don’t I was there at 7:30 this morning first online for oil change and they didn’t open till 745. The stuff is OK but when I was running this, please don’t know what the xxxx they’re doing More
I’m still waiting someone to confirm where are my plates since I’m traveling tomorrow for 3 weeks and the permit will be expired when I come back, I was told the seller is not working there anymore but no o since I’m traveling tomorrow for 3 weeks and the permit will be expired when I come back, I was told the seller is not working there anymore but no one gives me an answer .. More
Service advisor needs some Motivation. It’s like they don’t care. Tell me what you want and we will do it but don’t ask us anything - so not really advisors as such just receptionist. Took It’s like they don’t care. Tell me what you want and we will do it but don’t ask us anything - so not really advisors as such just receptionist. Took 50 mins after service to enter details In the system and check me out. This was my first visit. More

