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Metro Honda

Jersey City, NJ

4.5
3,259 Reviews

540 NJ-440

Jersey City, NJ

07305

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3,259 Reviews of Metro Honda

March 21, 2023

Was given an estimate of 3 hours for my cars oil change and told the staff I would wait. I waited there for almost 4 hours even though my car was done in less than an hour. They had my wrong number on file More

by ashleywalton1
Recommend Dealer
No
Employees Worked With
Unsure.
Mar 22, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 21, 2023

This deer xxxx is one of the worst as far as Honda goes. I was there at 7:30 this morning first online for oil change and they didn’t open till 745. The stuff is OK but when I was running this, please don’t More

by robertmartinez1129
Recommend Dealer
No
Employees Worked With
Metro Honda, Rachel Terriogo, Shawn Bertrand
Mar 22, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 21, 2023

I love Metro Honda! They are efficient and quite helpful and the staff is professional. More

by BookWorm0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
Mar 22, 2023 -

Metro Honda responded

Thank you so much for taking the time to share your experience!

March 21, 2023

Was able to get a fast appointment at a convenient time and prompt service. Nice waiting area More

by Dolorescalderon54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, Gabriel Martins
Mar 22, 2023 -

Metro Honda responded

Thank you for the five star review!

March 20, 2023

I’m still waiting someone to confirm where are my plates since I’m traveling tomorrow for 3 weeks and the permit will be expired when I come back, I was told the seller is not working there anymore but no o More

by MONDRAGON.BA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Cornieles
Mar 21, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

March 20, 2023

They are nice person to deal with, very friendly and you feel right away that you’ll get what you need. More

by EDEGUZANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, Jose Cornieles, Raychiel Lopez
Mar 21, 2023 -

Metro Honda responded

Thank you so much for sharing your experience!

March 20, 2023

I appreciate their expertise in the service department. They found another recall on my vehicle. Thanks again. More

by kvsibley
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana, Metro Honda
Mar 21, 2023 -

Metro Honda responded

Thank you for sharing your experience with our service department!

March 18, 2023

Exceptional Staff. Especially, Deidre who went above and beyond in ensuring that we left with the car we desired. More

by yonmariam18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Mar 20, 2023 -

Metro Honda responded

Thank you for sharing your experience with Deidre!

March 18, 2023

I gave my car for servicing on a weekday hoping to get faster service but it was slow. More

by srikrishb
Recommend Dealer
Yes
Employees Worked With
Alex , Gabriel Martins
Mar 20, 2023 -

Metro Honda responded

Thank you for the five star review!

March 18, 2023

Service advisor needs some Motivation. It’s like they don’t care. Tell me what you want and we will do it but don’t ask us anything - so not really advisors as such just receptionist. Took More

by Anuraag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Mar 20, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

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