Metro Honda

Very disappointed. Went to the dealership after I got a flat, to get a new tire. this is after I found out that I have locks on my tire which they never told me about w Went to the dealership after I got a flat, to get a new tire. this is after I found out that I have locks on my tire which they never told me about when I bought the vehicle or gave me a key to unlock the locks on the tires. After a couple of tow trucks finally were able to assist me and I make it to the dealership they tell me that they do not carry the tires..... so Honda sold me a car with tires they do not carry and the only thing I could do because they could not order the tire, was to have the locks removed from the vehicle so I could take it somewhere else where they easily found the tire in less than 24 hours. I felt like Honda could care less about helping me. The staff was nice and professional, I dont have a complaint with the staff, but I am disappointed with Honda in general. Those commercials about acts of kindness? That must be only towards non Honda customers. What does Honda think really matters whem people are thinking about buying a car? what the commercials say or what potential users will hear directly from Honda owners? This Honda owner will not be recommending to anyone to buy a Honda. More

Great dealership Customer service oriented and friendly staff. Easy to work with. Would recommend this dealership to others. They took the time to show how to sync and Customer service oriented and friendly staff. Easy to work with. Would recommend this dealership to others. They took the time to show how to sync and use the blue tooth service. More

professional and courteous we are driving our second three year leased crv from this dealership and have enjoyed our relationships with people in all departments. we have sent we are driving our second three year leased crv from this dealership and have enjoyed our relationships with people in all departments. we have sent many people thereto buy cars including our daughters. More

Great service Drop my car of overnight and they called me early in tje morning and started working on it asap...I would be bringing my car back here feom now on. Drop my car of overnight and they called me early in tje morning and started working on it asap...I would be bringing my car back here feom now on. More

Tail Light Replacement Greeted promptly and the timeline for ordering part was explained which helped in making my decision to return the next day at 10am easy. Greeted prom Greeted promptly and the timeline for ordering part was explained which helped in making my decision to return the next day at 10am easy. Greeted promptly the next day and was told the wait for replacing tail light assembly would be less than one hour and sure enough my car was ready within the hour and I was on my way. Yippee! More

First Honda Owner This dealer made car buying so easy with the help of Julie Kim and her team. I didn’t have the best credit but she made it work with low payments of t This dealer made car buying so easy with the help of Julie Kim and her team. I didn’t have the best credit but she made it work with low payments of the CR-V that I wanted. I would highly recommend her and Honda from this point forward. Thank you More

Sunday and Yajania Great service by Sunday. Real attentive and did not provide too much pressure. Yajania was great as well. Experience was wonderful and pleasant. Will Great service by Sunday. Real attentive and did not provide too much pressure. Yajania was great as well. Experience was wonderful and pleasant. Will recommend to others. More

Good Service Customer Service (Professionalism) was very good. However I had only asked just for the brakes to be looked at (& anything that may relate). There was Customer Service (Professionalism) was very good. However I had only asked just for the brakes to be looked at (& anything that may relate). There was a transmission service that I did not ask for and do not remember anyone saying I needed it. I also requested to have the TPMS checked because the yellow "TPMS" was lit up. When I came and picked up my car, and as I was leaving, I noticed it was still lit up. On the paper work, it allegedly shows that it was checked and that is was ok. If it's ok, then why is it still lit up? No explanation. More

Best service yet Vance was perfect. The beat spot on service I have received since buying my car 5 years ago. Keep up the great work. Great improvement over the years. Vance was perfect. The beat spot on service I have received since buying my car 5 years ago. Keep up the great work. Great improvement over the years. More

Simple and quick I was assisted by Anthony who was awesome the whole way through. He made the car buying process a fast and understandable experience for me. Explained I was assisted by Anthony who was awesome the whole way through. He made the car buying process a fast and understandable experience for me. Explained everything to me and made sure I understood it before I signed it. Hands down best employee there. Go check him out! More