Metro Honda

Metro honda Metro Honda was a great dealership to work with. The salesmen Kyle Stover went above and beyond and made the process easy. Alejandro Almandariz in fin Metro Honda was a great dealership to work with. The salesmen Kyle Stover went above and beyond and made the process easy. Alejandro Almandariz in finance also expedited the process and was helpful More

Vehicle Service Sandy Ireland was very helpful. She was a professional in that she knew how to answer my questions and address my concerns by stating facts. She was n Sandy Ireland was very helpful. She was a professional in that she knew how to answer my questions and address my concerns by stating facts. She was not rushed but she was rather patient and very pleasant. My car was done in a very timely manner. I will not only come back to this dealership, I will highly recommend it to others. More

Bait and Switch. Sales Tactics.BEWARE! Metro Honda offered that once we return the lease vehicle and get a new lease from them, then, they will cover for the turn-in fee. The only fee I am Metro Honda offered that once we return the lease vehicle and get a new lease from them, then, they will cover for the turn-in fee. The only fee I am ONLY responsible for was the excess mileage and I was given an exact amount of $363.75 Whlie still at the dealership, my wife noticed that Metro Honda did not even include such said offer to the Purchase?Lease Agreement. So, she and I, took this to the Finance Manager whom he said that we need to check with the salesrep who handle our transaction. The salesrep looked surprised and said that he will asked his sales manager. Finally, the annoyed sales manager, John Laine, scribbled something on the Leased Vehicle Return Receipt. Last week, we received a surprised bill in the mail from Honda Financial for the following items: 1. Excess Mileage - that's OK we know about this and even match the amount 2. Disposition Fee (Turn - In Fee) - $350.00 - this is now a surprise - called Metro Honda. Even emailed to John Laine 3. Sales Tax and Fees - $57.10 - based on what? This is a surprise. Metro Honda salesrep, Samson Gocela won't comment over the phone. Today, November 29, 2016 - I emailed Metro Honda attention to: John Laine and Samson Gocela. On my email I authorized my wife to deal with both of them. On my email, I also requested that Metro Honda response to me in writing. My wife called Metroi Honda and John Laine never pick up her call. She left a voice message. Later in the afternoon, Samson Gocela, called my wife and told her over the phone that John Laine will mail a payment of $350 to Honda Financial. Where's the proof? Where's the written response or email response? My wife questioned about the $57.10 charges and Samson Gocela cannot answer. Metro Honda Dealership - Montclair, CA . Attention: John Laine, please answer my email via email (in writing, as requested). More

MetroHonda Experience. Excellent customer service.... Did everything possible to meet my needs. Would gladdly recommend Jose Pueblas as a sales advisor without a doubt.... Excellent customer service.... Did everything possible to meet my needs. Would gladdly recommend Jose Pueblas as a sales advisor without a doubt.... Will definetly look forward to do business with Metro Honda again. More

Great service Great customer service very helpful very professional & made things very easy. I'm very happy with my new car Honda is very great & very affordable Great customer service very helpful very professional & made things very easy. I'm very happy with my new car Honda is very great & very affordable More

Accord x 2 Returned for my second purchase of a Honda Accord, had the privilege of having the same salesman Sunday Okonkwo for the second time around, he's excel Returned for my second purchase of a Honda Accord, had the privilege of having the same salesman Sunday Okonkwo for the second time around, he's excellent and very professional. Helped me get the car that I wanted. Will definitely be back for future Honda purchases. Overall great experience with Sunday Okonkwo and the rest of the staff.. for everyone at metro honda keep up the good work. You guys are great.. thanks More

A Positive Experience I’ve been pleasantly surprised by the genuine friendliness, courtesy, and manners of the sales team that worked with me at Metro Honda of Montclair. I’ve been pleasantly surprised by the genuine friendliness, courtesy, and manners of the sales team that worked with me at Metro Honda of Montclair. I much appreciated the smooth and timely process without the usual excessive pushiness of the car dealers. As we started negotiating, I’ve stated what I wanted and how much I’d afford, and the sales team did their best to accommodate my needs. My special many thanks go to the young Sales Consultant, Kyle Stover, who went beyond himself to ease the whole process for me. Kyle even drove with me back home where he picked my old trade-in car. So, now I’m the happy driver of a Honda Fit, 2016! : )) I definitely recommend Metro Honda of Montclair to anyone who hopes for a smooth, timely buying/leasing process. Thank you, guys! More

Required software update I took my car in for a pcm update. Service was done expeditiously and a car wash thrown in. Mr. Joseph King made this repair visit a most pleasant exp I took my car in for a pcm update. Service was done expeditiously and a car wash thrown in. Mr. Joseph King made this repair visit a most pleasant experience. Thanks to Mr. King and the Honda crew. More

Satisfied Customer I want to thank Tommy Owen for his excellent service and positive attitude towards his customer. Tommy you're awesome. Keep up the good work. Thanks I want to thank Tommy Owen for his excellent service and positive attitude towards his customer. Tommy you're awesome. Keep up the good work. Thanks again, More

Excellent work I went today for my lower dash board cover to be fixed and luckily I got a complimentary first service . I am very thankful to my service advisor Jose I went today for my lower dash board cover to be fixed and luckily I got a complimentary first service . I am very thankful to my service advisor Joseph King , he is so respectful and kind to the customers and most of all knowledgeable of what he is doing. I'll give him 10/10 (if ten is the highest) . Kudos to Metro Honda Montclair .......Romancita More