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Metro Honda
Jersey City, NJ
3,047 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,047 reviews
September 14, 2021
Service took care of needs in a timely manner. They were also very friendly and made sure my needs were met. also very friendly and made sure my needs were met. More
by RICARANGER51
Verified CustomerEmployees Worked With
September 14, 2021
Jonathan Torres was in charge of my car since it got towed in last Tuesday. I had to keep calling him and even speak to and leave messages with his coworkers in order for him to get back to me concernin towed in last Tuesday. I had to keep calling him and even speak to and leave messages with his coworkers in order for him to get back to me concerning what had to be done to my car. His answering machine is full and he would continue to say that he would call me back for updates when we would finally speak on some mornings but never call back for the rest of the day. Then Friday comes and they didn’t even replace the battery yet in which was the main thing wrong with the car. I had to reach out to coworkers again and try to contact management for him to call me back immediately once he heard that I was asking for management on Monday morning & found out that the battery had already been done & he was waiting on a part to come in that was not at all stopping my car from functioning. I literally just had to tell him that I’m coming to pick up my car and I will pay for what was already done because of the lack of communication. I’m extremely disappointing because I received really bad customer service and I am an advocate for giving people their flowers and protecting people from getting in trouble with management but I told him when I picked up the car that this was definitely unacceptable More
by Mr.carter7000
Employees Worked With
Jonathan Torres
September 14, 2021
The customer service and friendliness was very pleasing. On the other hand, the waiting time was longer than I would of liked. All in all, highly recommended. On the other hand, the waiting time was longer than I would of liked. All in all, highly recommended. More
by hecrod1974
Employees Worked With
September 14, 2021
The service was great. Got taken right away. People were very nice and helpful. Great experience. very nice and helpful. Great experience. More
by KVEITH1
Employees Worked With
September 14, 2021
I love this place .They are so helpful and kind .They really thought about my needs in buying a car . really thought about my needs in buying a car . More
by carmenmontalvo1620
Employees Worked With
September 13, 2021
Never pick up phone , manager is never "around" when needed. Never come back. Worst service needed. Never come back. Worst service More
by Honda
Employees Worked With
Other Employees :
Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
September 13, 2021
I have one more problem my average is done now before I have 27 now 13 why average down have 27 now 13 why average down More
by shailes.pandya
September 13, 2021
We have always bought our Hondas at Metro and serviced them there, too. my service rep is Elvis and he is always helpful and gracious. He is my “Go-to guy!” them there, too. my service rep is Elvis and he is always helpful and gracious. He is my “Go-to guy!” More
by JDII.BALLER-FABIAN
Employees Worked With
Elvis Orellana
