Metro Honda

My salesman Rafael Pallero and his manager Ricardo went above and beyond to sell me a new Civic. Thank you for all your help above and beyond to sell me a new Civic. Thank you for all your help More

Great dealership. Our third consecutive vehicle from Honda. Outstanding customer service also. Love our Honda’s. Our third consecutive vehicle from Honda. Outstanding customer service also. Love our Honda’s. More

David and the boss where so professional they made me leave very happy 😊 delivery what I was looking for leave very happy 😊 delivery what I was looking for More

Great experience with Juan! Was patient and kind. Will be purchasing all my future cars at Metro Honda. Was patient and kind. Will be purchasing all my future cars at Metro Honda. More

Ashley was incredibly helpful and exceptionally professional. I would highly recommend going to her. Thanks again! professional. I would highly recommend going to her. Thanks again! More

The dealership was professional and did a good job of presenting me with the various financing options. presenting me with the various financing options. More

Worst Customer Service. Their service department is so bad - don't have words to describe it. Staff is rude and unable to handle basic tasks. Something as simple as drop Their service department is so bad - don't have words to describe it. Staff is rude and unable to handle basic tasks. Something as simple as dropping of a car for Service took 30-45 minutes after which I aborted my attempt and went back home. I escalated to their manager but he does not care. Not sure who hired an incompetent person like him for the job. They then told me drop off the key in the service Dropbox (which they did not check till I called 5 times). My Car was not serviced and was kept overnight. I have had other issues with their service department from day 1. If you tell them there are 5 things wrong with the car - they will fix 2 issues and forget the rest. unprofessional and unreliable. I would recommend everyone to stay away from this dealership. More

Agent was very cooperative with my needs on ref to my budget and Car selection budget and Car selection More

Excellent customer service and product knowledge. .. I will definitely recommend my friends and family to him. .. I will definitely recommend my friends and family to him. More

Very professional and relatable. Understood my communication style and how to work through my concerns. She presents with a trusting demeanor that encourages comfort and a level of r Understood my communication style and how to work through my concerns. She presents with a trusting demeanor that encourages comfort and a level of reason that doesn't pressure the client into a corner or feel uncomfortable. I typically avoid large dealers because it feels less personal, but working with her adjusted my perceptions toward large dealerships. You don't find many people in the world that want to do business, but still care about the people they're trying to serve. I have a strong feeling she understands that. After the sell I left a pair of headphones in the building. She was nice enough to locate them and secure them for me until I was able to retrieve them. I am so thankful for that. I can't say enough about her character, the world needs more people like her. More