Metro Honda

I’ve been leasing with MH for over 7 years now and 4 vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m em vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m embarrassed to discuss budgeting. It doesn’t feel so much like family the way it used to. Business is business. They have undergone some serious changes and that has impact on the client. I’m very thankful for my friends in Service, they keep me coming. More

The service is great and the staff are helpful and awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at he awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at her. Thanks a lot Rachel More

Express service door were not working. It took me 10 minutes to figure out how to enter. Assistance was slow. Service was slow. It took me 10 minutes to figure out how to enter. Assistance was slow. Service was slow. More

Kinda slow but nice staff. . some try to sell you more than you need. Waiting 3 hours for an oil change. . some try to sell you more than you need. Waiting 3 hours for an oil change. More

I had am very unhappy with my experience. I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicl I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicle after being serviced and what was discussed was not done. I called numerous times in the morning to speak with the service advisor and it’s been over 5 hours with no return call. I then receive a text asking me to contact him if there are any issues before filling out this surgery. I called again and texted and still no return call. I am a resident and am employed in Jersey City so this is very disappointing. I will no longer be bringing my vehicle to Metro Honda. More

Service is expensive but they do a good job. No complaints regarding quality of work. No complaints regarding quality of work. More

Excellent customer service , friendly, very accommodating personnels and they are very neat looking. Thumbs up!! personnels and they are very neat looking. Thumbs up!! More

Great service, they managed to accommodate my needs as well as get me the price I wanted for the mode I wanted. Only downside was wait time, overall transaction took about 4 hours but well worth it well as get me the price I wanted for the mode I wanted. Only downside was wait time, overall transaction took about 4 hours but well worth it More

Gabriel and Rachel are always attentive. My wait was not long at all and never an issue here. My wait was not long at all and never an issue here. More

Very reliable and professional. They always attend to my need and very comfortable to deal with. They always attend to my need and very comfortable to deal with. More