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Metro Honda

Jersey City, NJ

4.4
3,030 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today. Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you. The Way to Go is METRO!
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540 NJ-440

Jersey City, NJ

07305

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Showing 3,030 reviews

March 18, 2023

Great service. Excellent customer service. Fast and reliable. Customer service rep was very helpful, friendly and knowledgeable. More

by Truefranchisev3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silviades Ovalles
Mar 20, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 18, 2023

Service advisor needs some Motivation. It’s like they don’t care. Tell me what you want and we will do it but don’t ask us anything - so not really advisors as such just receptionist. Took More

by Anuraag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 18, 2023

Exceptional Staff. Especially, Deidre who went above and beyond in ensuring that we left with the car we desired. More

by yonmariam18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Metro Honda responded

Thank you for sharing your experience with Deidre!

March 17, 2023

Courteous and Professional staff. Clean and spacious customer waiting lounge. Free coffee. Reasonable wait times. More

by nilsa.tolentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 16, 2023

I have experienced lack of transparency with my service. The recommended services are not really mandatory meanwhile you guys make it seem like it’s a must More

by Melaryan94
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
N/A
Mar 17, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 16, 2023

The service was very good there are no complaints very good service very good service More

by Thisisjackob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Metro Honda responded

Thank you for the five star service review!

Mar 17, 2023 -

Metro Honda responded

We are happy to have customers like you!

March 16, 2023

Great friendly service The waiting area to get checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions More

by ELENIKITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Metro Honda responded

Thank you for sharing your experience!

March 16, 2023

I’ve been leasing with MH for over 7 years now and 4 vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m em More

by mxc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bivins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

March 15, 2023

The service is great and the staff are helpful and awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at he More

by SatyaNaveen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Rodriguez
Mar 16, 2023 -

Metro Honda responded

Thank you for the review! We are so glad that Rachel was so helpful!

March 15, 2023

Express service door were not working. It took me 10 minutes to figure out how to enter. Assistance was slow. Service was slow. More

by priyamarya
Recommend Dealer
No
Employees Worked With
Shawn Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

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