Metro Honda

We are very satisfied with our transaction. Our salesman, Jovan Wickliffe, was very personable and fair. He was able to help us with our needs, and treated us with respect. We didn't feel pressured, and he e Jovan Wickliffe, was very personable and fair. He was able to help us with our needs, and treated us with respect. We didn't feel pressured, and he explained every detail, down to the last penny. As consumers who work hard to be able to afford certain necesseties in life, we were happy to know that we weren't being taken advantage of, as we have felt with certain dealers. Thank you again for all your help, and we look forward to working with Metro Honda again. More

I am the guy family and friends call to help purchase cars. Last week my coworker sought my assistance in purchasing a Honda Civic. They live in Guttenberg and were about to make a deal with a Honda De cars. Last week my coworker sought my assistance in purchasing a Honda Civic. They live in Guttenberg and were about to make a deal with a Honda Dealer in Freehold, NJ. Quite a distance for a car! After looking at their payment numbers I immediately sensed that my co-worker did not do the research (Edmunds and TrueCar.com) and were probably going to overpay. Fortunately, they did not commit to a purchase. I had heard high marks about the Metro Honda in Jersey City and gave them a call with an offer. I also spoke to Hudson Honda in WNY (no further comments about them!). I cannot express how helpful and friendly the staff at Metro Honda was- especially Johnny C. The staff at Metro Honda truly were sensitive to my friends needs and comfort zone for payments. No pushy sales approach. I got the sense that Metro Honda is not only focused with making one sale - but in building long term lasting relationships. Honda customers tend to be repeat loyal customers. If you’re a Honda person- you have to consider Metro. Here’s why. I often hear that salespeople are very attentive while trying to sell a car- but soon forget you or bother to return calls once the car is off the lot. I was amazed that a week after my friends purchased and picked-up their car- Johnny C called them to inform them that he was able to get an even lower interest rate on their car loan. He did not have to do this!! This is an excellent example of their commitment to building relationships. My friends are extremely grateful for the service and treatment they received from Metro. Those of you who live in WNY and work for the WNY Board of Education know who I am. If you need a Honda travel to Jersey City (really not that far) to Metro Honda. Ask for Johnny C. It is well worth the trip. Thank-you again Johnny and the Metro Honda satff. More

the sales associate chase froudent gave me a very high interest rate when i had a credit score over 700 he also lie into the whole process of the credit application and the amount of the care that we had interest rate when i had a credit score over 700 he also lie into the whole process of the credit application and the amount of the care that we had agree was not the amount that was done on the transaction .... will be taken this to further matters More

Very satisfied with customer service. My father has a Honda and i love his so since I need a new vehicle, we came here. Found one I liked and we purchased one. Honda and i love his so since I need a new vehicle, we came here. Found one I liked and we purchased one. More

I have had credit problems been to other dealers only to be disappointed. At Metro I was treated with respect and they went way beyond any other dealer had ever gone, needless to say I left with a new Civic be disappointed. At Metro I was treated with respect and they went way beyond any other dealer had ever gone, needless to say I left with a new Civic happy as can be with this purchase. My many thanks to all at Metero you have a customer for life. More

I have had great experience so far with service. They have great customer service. I did not buy my car at this dealership but i get my car serviced here. My service writer name is "Juan Gallego" great s have great customer service. I did not buy my car at this dealership but i get my car serviced here. My service writer name is "Juan Gallego" great service points you out with what you have to do and does not try to rip customers of. He has satisfied me with the service he has offered me. I have also recommended a few friends as well to "Juan" and they also have good things to say about him and his work. They are satisfied with the work that is done and the way that customer service treats there customers. I recommend for people to get there car serviced here. They have great service and will get the work done the rite way. These people at Metro Honda know how to welcome there customers and will guide you on what you need done. They have kept me happy with there loyalty there for I will stay a loyal customer. More

I had very great experience at the dealerships service department. I brought my 2004 honda civic in for an oil change. They got to work on my car as quick as possible. The service writer "rachel" informed department. I brought my 2004 honda civic in for an oil change. They got to work on my car as quick as possible. The service writer "rachel" informed me that my car needs work. They go by a multi point inspection, which they inspect the whole car. When I spoke to the service writer, the mechanic "jose" was next to her. The mechanic who was so kind, he kindly brought me to my car and showed me what I needed. I needed rear pads and to cut the rear rotors. Also what scared me the most that he showed me ,was that my pass. rear caliper was leaking. This is very dangerous , I assume especially when I have kid. I approved the repairs, and got my car back as soon as i expected. The technician was very nice, very informative, and showed alot of respect towards my car......like if it was his own. I would recommend this dealership for service........ More

My car had a engine block recall. at first Service department did not tell me right away whats going on my car. my car had a lick and was smoking on my car's engine and they want me to pay $100+for a department did not tell me right away whats going on my car. my car had a lick and was smoking on my car's engine and they want me to pay $100+for a diagnose. so I decided not to pay too much for just a diagnose so i called my friend who knows a repair guy who can look for my car so I drove my car let other auto repair look at it and in 1 minute they saw whats the problem, they saw the crack on my car's engine just like that but METROHONDA which I thought i can rely on and more professional but they were not. they want me to spend 2 days to wait just to diagnose my car compare for 1 minute. my another bad experience on their service was when they found out my car had a recall i thought they will loan me a car(which they have to...) and they said i have to make a 7 days ahead for reservation, what the heck was that?! I JUST FOUND OUT THAT DAY MY CAR HAD A RECALL and they said they can fix my car for two days! what the heck was that?! very obvious they have a very bad service to their customers i hope i'm not the only one. I am a loyal customer of METROHONDA i bought 3 cars from this dealership and they are all PAID OFF! and this is what i get from THEM a A VERY BAD SERVICE.! obviously I'm not gonna buy a car from this dealer anymore! eventhough i love HONDA cars. More

I just drove in because my rear bumper was dragging on the ground from an accident. Henry had one of ghr guys jump on it and secure it until I am able to leave it. No appointment, in and out in half hour the ground from an accident. Henry had one of ghr guys jump on it and secure it until I am able to leave it. No appointment, in and out in half hour and no charge. Hard to beat this service. More