Metro Honda

mr. Z was very plesant,courteous, polite and very knowledgeable. at 63 these experience can be chalenging but Mr.Z was genuinelly friendly i was relaxed. knowledgeable. at 63 these experience can be chalenging but Mr.Z was genuinelly friendly i was relaxed. More

I recently leased a vehicle with honda and I was very surprised on the level of service that i recieved from the Honda Sales and staff. My sales consultant was Jovan Wickliffe and he was very helpful asw surprised on the level of service that i recieved from the Honda Sales and staff. My sales consultant was Jovan Wickliffe and he was very helpful aswell as informative. He answered all my questions and concerns about the vehicle i was leasing. He was very patient and he went over all the details and made everything very smooth and easy . I also had a pleasure to work with sales manager Jason Brown. He was kind enough to assist me in getting the very best leasing agreement to fit my needs.Everything was excellent. I highly recommend this dealership!!!!! More

ALbie Rivera is not just a salesman, he made sure to meet my expectations before his own and didn't let me settle for anything. He made sure I was able to purchase the exact Honda Civic that I wanted, in the my expectations before his own and didn't let me settle for anything. He made sure I was able to purchase the exact Honda Civic that I wanted, in the color I desired and with the accessories I needed it to have. I was extremely pleased with the entire process from the beginning until the end. Mr. Rivera conducted himself as a professional, but at the same time he made us feel extremely comfortable with his service. He took his time to find me the vehicle I wanted with the long list of necessities I required and not only that, but also took his time to show me how the features worked i.e. the touch screen navigation system and assisted connecting my cell phone to the bluetooth handsfree device. As we waited for the paperwork to be processed, we were offered beverages, which was sweet. Mr. Rivera was very helpful and knowledgeable, and I am thankful for having him assist both my uncle and I whereas, I left extremely happy with an all white 2012 Honda Civic EX-L. Thanks Albie! ;] More

on tuesday june 5th was on my way to work when my car broke down,call roadside assitance and got towed to my dealer metro honda .that when I dicided Iwhatsen going to spend any more money on the car,so I broke down,call roadside assitance and got towed to my dealer metro honda .that when I dicided Iwhatsen going to spend any more money on the car,so I trede in the car for another one and got a good deal on a cr~v and I drove it home the same day. More

We traveled 3.5 hours from Maryland to visit Metro Honda after finding a used Honda Pilot on www.autotrader.com. We got connected with John Grillo (Sales Manager), the best thing that could have ever happe after finding a used Honda Pilot on www.autotrader.com. We got connected with John Grillo (Sales Manager), the best thing that could have ever happened. He was more than honest with us throughout the entire process and worked ABOVE and beyond to correct and make a couple roadblocks correct. He knew we had traveled a long distance to go to Metro Honda and he wanted to do all that he could to make this experience a worthwhile one! We have been in contact with John before traveling to Metro, the entire time we were there, and even afterwards. John exemplifies everything that Customer Service should be...if you are making a trip to Metro Honda...the key is meeting John Grillo, you will know for sure that he will guarantee things are handled the correct way and that you are given the best experience and service possible. Thank you so much, John....all the way from Maryland...we appreciate ALL of the help you have given us! More

It was truly a pleasure to deal with Metro Honda! Given my status I thought I wouldn't be able to get the price I wanted for a New Car but this place delivered. Everyone listed was very courteous, professi my status I thought I wouldn't be able to get the price I wanted for a New Car but this place delivered. Everyone listed was very courteous, professional and friendly. I will definitely be back again! Highly recommend this dealer. I sat down to wait and was already being tended by Sa-Tiekqua Knox, a multiple receipient of top sales performer of the month and top performance for the year! Truly earned! Thanks again!!! More

Hector and John Grillo were great sales men and made my first buying experience great. I used capital one bank and they were able to get me a great car. first buying experience great. I used capital one bank and they were able to get me a great car. More

I visited this dealer 3 times. The first time was a year ago to purchase anew Honda: I was there for 45 minutes and no one came to help me. I went there again last week after taking an appointment to see a ago to purchase anew Honda: I was there for 45 minutes and no one came to help me. I went there again last week after taking an appointment to see a pre owned vehicle, the customer service agent emphasized that I should be there at 2:15. I was there on time but the car wasn't ready. They told me to come next day. 2 days past and I we allied again and scheduled an appointment . I was there on time but the car wasn't ready yet. He should me the car before it was even cleaned and told me if I want to put money down on it. I told him I need to test drive the car first, he thought that was a legitimate request and told me to come back in an hour. I don't know whst kind of customer service this place provide! They make you feel you are there to take money not to pay them thousands for a car. More

We were greeted as soon as we walked in, by a genuinely friendly staff. They worked quickly and directly with what we were looking for. Both friendly and fortunately, realistic with the prices and negotiat friendly staff. They worked quickly and directly with what we were looking for. Both friendly and fortunately, realistic with the prices and negotiations therefore shortening the process significantly. I'm elated with both my car and the deal we worked out. More

I had a great customer service experience with Will. He took the time to answer all my questions and walk me through the sales process without making me feel rushed or pressured. The entire staff was frien took the time to answer all my questions and walk me through the sales process without making me feel rushed or pressured. The entire staff was friendly and professional. More