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Metro Honda
Jersey City, NJ
3,057 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,058 reviews
March 01, 2013
I returned to Metro Honda in Jersey City, NJ to trade-in my Mercedes Benz and get a Honda Accord. I knew what I wanted. Mike Brooks met me at the door. I told him what I was looking for including the make my Mercedes Benz and get a Honda Accord. I knew what I wanted. Mike Brooks met me at the door. I told him what I was looking for including the make, model and color of the Honda Accord that I wanted. Mike Brooks listened. Asked questions. Explained the ongoing deals and Sales signs. I was adamant in staying within my price range otherwise I told Mike Brooks, I would remain with my Mercedes. Well Mike was a man of his word. We set up an appointment date for later in the week. He worked out a deal for me within my designated price range. He was courteous. Worked hard. Helped me transition from the Mercedes to the Honda with ease. He could give our U.S. Congressional Representatives a few lessons. We worked out a deal and for the first time in a long time visit to a dealership, I feel like we both got a good deal. Kudos to Mike Brooks and Metro Honda. YES, I would definitely recommend him to others. More
by MyHonda2013
Employees Worked With
Mike Booker
February 22, 2013
Mr Rivera was very responsive and provided me with everything I needed to make my choice after the test drive. Once decided, it was easy to work with him on the price and finalise the deal. All in everything I needed to make my choice after the test drive. Once decided, it was easy to work with him on the price and finalise the deal. All in all a quick and efficient transaction, exactly as I wanted with no hidden surprises. More
by srodger
February 07, 2013
I financed a Honda Civic 2013 I can say that I love my car as I also loved the service i received. Sah-Tiekqua Knox took very good care of me. She was very polite, patient and more importantly she made car as I also loved the service i received. Sah-Tiekqua Knox took very good care of me. She was very polite, patient and more importantly she made sure that i was happy at all times. One thing I can say about Metro Honda is that no matter what they make sure their customers are always satisfied. Thank you for all of your help. More
by diana0430
February 03, 2013
I visited this dealership after going to a many of the Honda dealerships. I must say I had a great experience dealing with Sah-Tiekqua Knox. The ratings I have given above are because this pleace has grea Honda dealerships. I must say I had a great experience dealing with Sah-Tiekqua Knox. The ratings I have given above are because this pleace has great customer service as they answered my endless questions. Their great quality of work is reflected by their effort to go to great length to find the CRV model/color we wanted without any extra charges. Sah-Tiekqua Knox is very friendly knowledgeable, patient and great person to deal with. I also got the price I was looking for. Thus my overall experience was great. I am confident that she will be a great person to deal for after sale service too. I would recommend this dealership and specially Sah-Tiekqua Knox as your agent. I am bringing my friend there soon. More
by dhawanpuneet
January 30, 2013
I had a bad experience with my TradeIn Vehicle. Due to a mistake of the Metro Honda, they lost my Title and they tortured me and Threaten me for their mistake. It was a nightmare for me... I dont Recommend mistake of the Metro Honda, they lost my Title and they tortured me and Threaten me for their mistake. It was a nightmare for me... I dont Recommend going In... They have the worst attitude with people dealing with.... More
by sravan
Employees Worked With
Arthur & Brad
January 28, 2013
At first i didn't want a honda civic but Billy gave me good ideas why I need to have one.He was very,very helpful, hands on with everything & patient.I didn't feel ripped off at all.. just satisfied.I don good ideas why I need to have one.He was very,very helpful, hands on with everything & patient.I didn't feel ripped off at all.. just satisfied.I don't know how it would of turned out without him but I'm happy he was there! Seriously. ThnXX Billy for all of your hard work & extra help to get me in now my dream car! Anwar More
by anwar
January 27, 2013
Michael was exceptional ! As a first time buyer I thought I would be nervous ,but Michael immediately assured me that I had arrived at the right place for my new car. He was patient and answered all my quest I would be nervous ,but Michael immediately assured me that I had arrived at the right place for my new car. He was patient and answered all my questions and concerns. He went above and beyond when I insisted on the inside trimming be added to the car, he got it done. I absolutely love my car. P.S THANK YOU!!!! Michael More
by sv22112
Employees Worked With
Michael Booker
January 25, 2013
Bought a car in 2010 (it was a year old) from Metro Honda. Two weeks later, it was in the service department because water was leaking directly into the passenger side of the car. Metro honda had my ca Honda. Two weeks later, it was in the service department because water was leaking directly into the passenger side of the car. Metro honda had my car for 3 weeks the first time they attempted to repair it. After the 3 weeks I got my car back and the same problem kept occurring. After 4 attempts at "fixing" it, they told me they couldn't figure out the problem and that it wasn't leaking, even though I showed the service department the puddle of water on my passenger mat prior to leaving the car for service. I got my car back a couple of days later and Miraculously, the leaking hasn't occurred since. (Then again, it is still winter, so I'm anxious to see what happens in the summer when I turn my A/C on again). Now (4 months later), I'm having what sounds/feels like transmission issue. Called and told them the issue I was having and also told them that I would need a loaner car (my plan covers it) They said don't have any available until "maybe next week", and that they only have 5 loaners available. METRO HONDA IS THE WORST at solving issues or making service easy. I would NEVER AGAIN buy a car or recommend this dealer to my worst enemy. I'd rather buy a car from someone off the street then ever give this dealer my business again. *side note: On the 2nd attempt to fix the leaking water problem, my front mats (which were brand new and replaced during the 1st attempt at fixing the leaking situation) were removed and replaced with old, beat-up mats, with rips/tears in them. I complained and received new ones. This dealership can't be trusted. DON'T SHOP HERE!!!!! GO TO ROUTE 22 HONDA IN UNION, NJ! BETTER DEALS AND CUSTOMER SERVICE! More
by metrohondaishorrible
Employees Worked With
service department
January 23, 2013
Metro Honda has a good costumer services, friendly sales man and good prices, I will recommend anyone to buy from them, it will be a great decision to get a car from Metro Honda man and good prices, I will recommend anyone to buy from them, it will be a great decision to get a car from Metro Honda More
by GueringCarrero
Employees Worked With
Josmi Rodriguez
