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Metro Honda
Jersey City, NJ
3,030 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,030 reviews
January 25, 2013
Bought a car in 2010 (it was a year old) from Metro Honda. Two weeks later, it was in the service department because water was leaking directly into the passenger side of the car. Metro honda had my ca Honda. Two weeks later, it was in the service department because water was leaking directly into the passenger side of the car. Metro honda had my car for 3 weeks the first time they attempted to repair it. After the 3 weeks I got my car back and the same problem kept occurring. After 4 attempts at "fixing" it, they told me they couldn't figure out the problem and that it wasn't leaking, even though I showed the service department the puddle of water on my passenger mat prior to leaving the car for service. I got my car back a couple of days later and Miraculously, the leaking hasn't occurred since. (Then again, it is still winter, so I'm anxious to see what happens in the summer when I turn my A/C on again). Now (4 months later), I'm having what sounds/feels like transmission issue. Called and told them the issue I was having and also told them that I would need a loaner car (my plan covers it) They said don't have any available until "maybe next week", and that they only have 5 loaners available. METRO HONDA IS THE WORST at solving issues or making service easy. I would NEVER AGAIN buy a car or recommend this dealer to my worst enemy. I'd rather buy a car from someone off the street then ever give this dealer my business again. *side note: On the 2nd attempt to fix the leaking water problem, my front mats (which were brand new and replaced during the 1st attempt at fixing the leaking situation) were removed and replaced with old, beat-up mats, with rips/tears in them. I complained and received new ones. This dealership can't be trusted. DON'T SHOP HERE!!!!! GO TO ROUTE 22 HONDA IN UNION, NJ! BETTER DEALS AND CUSTOMER SERVICE! More
by metrohondaishorrible
Employees Worked With
service department
January 23, 2013
Metro Honda has a good costumer services, friendly sales man and good prices, I will recommend anyone to buy from them, it will be a great decision to get a car from Metro Honda man and good prices, I will recommend anyone to buy from them, it will be a great decision to get a car from Metro Honda More
by GueringCarrero
Employees Worked With
Josmi Rodriguez
January 19, 2013
I am recommending this dealership because of how cooperative their employees were when we were buying our new car. They all pitching in to help us get to the price range we wanted, and did so in a t cooperative their employees were when we were buying our new car. They all pitching in to help us get to the price range we wanted, and did so in a timely manner. They service there was also very friend, especially the salesman who sold us the car. We could tell that he wasn't just trying to sell the car, but also help us out. More
by ajaypimparya
Employees Worked With
Josmi Rodriguez
January 15, 2013
Today we bought our first car as a couple. We bought a honda civic 2012. At the beginning we were being very cautious and unsure where to buy a car. But, after reading some reviews on internet in differ honda civic 2012. At the beginning we were being very cautious and unsure where to buy a car. But, after reading some reviews on internet in different dealers, we decided to give it a try at Metro honda. Since we came in, we were very welcome by our sales agent;JHON LIZARES. Who was AMAZING!! He was very Smart, educated and overall patience with all the questions we had as a first time buyers. I recommend Jhon Lizares because He really made this experience a lot more easy than what we had expected. Thank you!!!! More
by CarolinaTorres
January 14, 2013
I requested an e-quote on a 2013 CRV/EX from several dealers and Metro got right back. Gave me a fair price and followed up. After having a bad experience with another dealer, I was to say the least, dealers and Metro got right back. Gave me a fair price and followed up. After having a bad experience with another dealer, I was to say the least, expecting the worst. I was pleasantly surprised. My dealer Kerry Packard, was knowledgeable and professional. She kept her word on the price that I was quoted and found me the color that I wanted. I had a particular need to rush the DMV paperwork and she got me everything on time. I would certainly reccomend Kerry and Metro. Thanks Kerry. Mike More
by MMIRISOLA
January 12, 2013
I just bought my very first car and was terribly anxious about all the paperwork and just the process that you must endure to even purchase a car. It can be quite overwhelming! However, after sitting with about all the paperwork and just the process that you must endure to even purchase a car. It can be quite overwhelming! However, after sitting with Sah-Tiekqua and listening to her explain everything, she put my every worry at ease. I walked out of the dealership ecstatic about my purchase and at peace with my decision to purchase the car. I definitely did not experience any feelings of being taken advantage of (which was what I was worried about starting this process). I would most DEFINITELY do business with Sah-Tiekqua at Metro Honda again. A million thanks!! More
by Holston
January 12, 2013
Hi all my frinds ,today we came to the metro honda dealer and our experience was awesome I mean we got one of the best sales agent who help us so much my son left with a smile, Eli's Tavarez help us to get and our experience was awesome I mean we got one of the best sales agent who help us so much my son left with a smile, Eli's Tavarez help us to get a car we told him what we have an He Was able to help us .i could not believe how much effort he put into it.i strongly recommend him for any new or used car purchasehis phone :201-451-7171. More
by Liliam12
Employees Worked With
Eli's Tavarez
January 11, 2013
Recently my 2001 Honda Accord died on me and lucky for me Sah-Tiekqua at Metro helped me lease a 2012 Honda Civic. She was great and helpful. I look forward to coming back and financing my next Honda soon. Sah-Tiekqua at Metro helped me lease a 2012 Honda Civic. She was great and helpful. I look forward to coming back and financing my next Honda soon. More
by JakyT
Employees Worked With
Jakyrra S. Tyson
January 10, 2013
DO NOT PURCHASE A CAR FROM METRO HONDA!!! Bottom line, these guys are absolute crooks. I went in to discuss the purchase of a new CR-V and was quoted a price. Two days later I returned to purchase the v these guys are absolute crooks. I went in to discuss the purchase of a new CR-V and was quoted a price. Two days later I returned to purchase the vehicle, was again quoted the same price, signed a pricing sheet and paid a $5000 down payment. After handing over my down payment, securing insurance for the vehicle, and signing a ton of paperwork, they kept me waiting for more than 2 HOURS without word. I have a credit score above 800 (about as good as it gets), long-time reliable payment history on a student loan, and nevertheless, was told that the financing rate of 3.9% that had originally been a "guarantee" due to my high credit score, was not available because I didn't have a mortgage or other "large loan, like a car" (despite the fact that my student loans were five times higher than a car loan and I had paid this monthly, on time, for six years). I was forced into a higher interest rate and was angry. After being told I would have to accept the higher interest rate, Madison Miranda, the financing rep, rushed me through the financial documents, including the financing agreement. Without explaining anything and standing over my shoulder making sure I signed everything, I later learned that they not only jacked up the sticker price of the car by $2,000 in these papers without telling me, but also signed me up for a service contract that was worth almost another $2,000 that I had told them unequivocally that I did not want. My loan was therefore almost $4,000 than I negotiated or anticipated, and did not become clear until my bill came due the following month. I called both the dealer and Honda America several times to attempt to rectify the problem was essentially shown the door and told that the financing agreement superseded anything else I signed and to take the matter up with the NJ Attorney General. These people basically stole thousands of dollars and had absolutely no conscience about it. I won't even take my car here to get serviced and hope they are forced out of business for their predatory sales tactics. DO NOT GIVE THEM YOUR BUSINESS!!! More
by unhappy_crv
Employees Worked With
Madison Miranda
January 02, 2013
These guys are amazing!! As soon as I walked in I was greated by Albaro Rivera and John Chatzopoulos the General Sales Manager came out and introduced himself and helped make the whole sales process a pl greated by Albaro Rivera and John Chatzopoulos the General Sales Manager came out and introduced himself and helped make the whole sales process a pleasure. Al helped find the right car within my budget and John helped work the numbers to stay in my budget....i couldn't be happier with the whole team. They even hooked me up with some lunch....LOL. These guys will help make your whole shopping experience a pleasure with no pressure. Thanks Metro!! More
by bigrich73
Employees Worked With
Albaro Rivera
