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Metro Honda

Jersey City, NJ

4.4
3,023 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today. Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you. The Way to Go is METRO!
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540 NJ-440

Jersey City, NJ

07305

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Showing 3,023 reviews

April 01, 2023

Deidre is by far my favorite sales rep. She's helped me purchase not one, not two, but three vehicles!! Even with a not so great credit score. I am extremely grateful for her professionalis More

by Cierra Hampton
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deidre Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Thank you for sharing your experience working with Deidre! We are so glad that she was so helpful!

April 01, 2023

worst experience even no one was there to explain what needs to be done in car !will never come back would love to go in Clifton!please work on your service know how i can know what els needs to be done i More

by gardeziowais5
Recommend Dealer
No
Employees Worked With
Shawn Bertrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

Apr 03, 2023 -

gardeziowais5 responded

Please work on your service no one has extra money to spend with you(rude) people no one told me whats need to be done ?no one call me to say your car is ready ?i will not go there anymore i used to go in clifton lovely service you guys really need to close the dealership and get service traning from clifton!thank you!

March 31, 2023

Everyone super friendly and very honest thanks everybody. definitely I will recommend you guy’s More

by Michaelgonzales0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis orellena
Mar 31, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 31, 2023

They did not want to service my new car. My rear view mirror was loose .they did not want to fix it.they installed a trailer & did not finish the job on a new car More

by Jerry's.castaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riverside Partners
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bertrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 31, 2023

Best experience with metro honda always never got disappointed. Always good service just in and out on time. More

by imran_syed96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 31, 2023

Rachel in the service department was extremely efficient at making sure the recall update took the amount of time stated on the notice that arrived in the mail. More

by dtraineau
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

March 30, 2023

Deal spoke was never given. Was given one quote and after purchase was charged differently. More

by Ashwin Kumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Barahona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Deidre Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Ashwin Kumar responded

Sales Manager - Henny was the only one who was courteous and has given detailed explanation. While others need to improve their customer interaction and need to be humble.

March 29, 2023

They assisted me with what I needed done with my vehicle, they were super helpful and fast! More

by juliette5647
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Metro Honda responded

Thank you so much for taking the time to share your experience!

March 28, 2023

I am satisfied with the quality service that Honda provides. I trust the work that they provide. More

by edraughn22@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deidre Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Metro Honda responded

Thank you for taking the time to leave your review!

March 28, 2023

Mrs.Rachael Lopez is the best saleswomen ever I I have. She gave me options and helped me for car insurance and set up safety features for me, Sales manager Mr. Hany helped me for how to pay out, thanks ag More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks to Finance department Christ
Mar 28, 2023 -

Metro Honda responded

Thank you so much for sharing your experience!

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