Metro Honda

Great! customer care GREAT CUSTOMER CARE MICHELE PINCAY AND LIDIA VILELA TOOK GREAT CARE OF ME NO COMPLAINTS WOULD DEFINITELY RECOMMEND TH O ANYONE WHO WANTS A CAR SEE THE GREAT CUSTOMER CARE MICHELE PINCAY AND LIDIA VILELA TOOK GREAT CARE OF ME NO COMPLAINTS WOULD DEFINITELY RECOMMEND TH O ANYONE WHO WANTS A CAR SEE THESE 2 LADIES GREAT HELP. More

Good Experience Overall it was a good experience dealing with Metro Honda, specially with Sales Person Vikram Das. Vikram was very friendly and helped us choose the r Overall it was a good experience dealing with Metro Honda, specially with Sales Person Vikram Das. Vikram was very friendly and helped us choose the right car for us. He made good practical suggestions about choosing the right model. More

Nice Experience It was my first time experience in buying a car. And Lidia C. Vilela made sure there is no gap in information about the car and its price. They were v It was my first time experience in buying a car. And Lidia C. Vilela made sure there is no gap in information about the car and its price. They were very friendly and cooperative . And she also helped in choosing the best model in the market. Thanks again for your kind help and cooperation More

Most traumatizing experience of my life. A few months ago on a rainy Saturday I walked in after making an appointment over the phone with a very nice young lady, when I walked in looking for A few months ago on a rainy Saturday I walked in after making an appointment over the phone with a very nice young lady, when I walked in looking for her I was greeted by a sales employee who pretty much was willing to take a sale no matter what; I told him I was interested in seeing something used, but that would get me around as I was a new driver, this man ran my credit had me sign paper work and never even told me what car I would get, every time that I asked about the car I was told " hold on we will see it soon" after the paperwork was signed he took me out to the car which was "seemingly " in good condition, I won't lie, that was the moment I began to feel as if I had got gotten, this sales rep never offered to test drive it with me, and when I asked about driving it he said "oh you're going to drive it home today" it was just BUY BUY BUY, even after moving mountains and maxing out a credit card on a deposit I was left alone to figure out all of the terribleness of this car, even when making the purchase my sales rep got up and started helping other customers with their purchases. Well to make a long story short it only went downhill, within the first month of having the car my AC stopped working, my car started shaking on the highway (NJ turnpike at 65 MPH) and every time I would bring the car to them they would say " the car is perfectly fine" my fiancé has a mechanic in the family and when I took the car to get checked out by him to make his even worse the car had zip ties holding it together!!!!! My initial reaction was xxx!!! My safety is important to me so I called the dealership to complain and I was actually called a liar by a service center rep; once that happened I knew that i was in for a world of trouble with these people. On 10/22 I drove my car up to PA and at 55MPH (on RT 78, which is 70 speed limit) my car started to shake again, I gave my car the weekend off as I was visiting with someone whom had a car that I could use, on Monday night 10/24 I made one more attempt to drive my car before making a decision on how to proceed with a new one, at 45MPH my car began to shake so bad that my passenger seat began to shake backward and forward and I really did fear for my safety as that car was shaking and rattling, I called the dealership again and no one in the service department even picked up. I ended up getting so fed up that I stopped at a dealership on my way home and traded the xxxx car in for the one I actually wanted in the first place, my car barely made it from where I was to the new dealership, where I was treated with respect and I was given a test drive and I was given color options, and all my questions were answered properly. It's a shame because my mom bought her first car at this Honda dealership and I wanted to continue that by purchasing my first vehicle from there also, but after that experience I don't even want to drive by that facility let alone purchase anything that they have to sell. I understand working for a living, but I will never understand putting people's safety in jeopardy just to make a few dollars. More

Awesome It was a great day when bought my first car with the help of Vikram Das. Vikram was very friendly with us that we didn't feel like we went there to b It was a great day when bought my first car with the help of Vikram Das. Vikram was very friendly with us that we didn't feel like we went there to buy a car, we went there to meet a friend. Great Experience. More

Good Experience Good experience. Knowledgeable and would recommend this dealership to someone else. The finance department was excellent as well. It was an easy and f Good experience. Knowledgeable and would recommend this dealership to someone else. The finance department was excellent as well. It was an easy and fast process. More

good and friendly environment We had a good overall experience, the agent assigned to us (Vikram), was a great and friendly person. So as the finance officer, Luiz, was a good fell We had a good overall experience, the agent assigned to us (Vikram), was a great and friendly person. So as the finance officer, Luiz, was a good fellow as well. More

Friendly and patient Worked with us to get minivan our family needed. Vikram was outstanding and was able to get great price on vehicle. My third vehicle at this dealer. Worked with us to get minivan our family needed. Vikram was outstanding and was able to get great price on vehicle. My third vehicle at this dealer. More

Just avoid They are fully unprofessional about your need. They are only concerned about car get sold or not. They will force you to buy all possible ways, may b They are fully unprofessional about your need. They are only concerned about car get sold or not. They will force you to buy all possible ways, may be harassing you as well. It's a waste of time for them if u don't buy the car on same day. experienced the same and some how able to get rid of this freak. Bought a civic 2016 from some othe dealership and peacefully enjoying it. Even though its lill far from ur door, select some other dealership. I am also expecting a nice bad response or reply from them for this comment. Do not remember the great salesperson name. More

Easiest way to buy a new car This is our 3rd car from MetroHonda. The staff is hardworking and easy to get a hold of by email or phone. Jason made it feel like we were his only cu This is our 3rd car from MetroHonda. The staff is hardworking and easy to get a hold of by email or phone. Jason made it feel like we were his only customers and made sure we got the car we wanted. Jeremiah was very knowledgeable and helped us figure out the new extras in our HRV. When the time comes, we will buy our fourth car from MetroHonda. Thank you Anton Semprivivo for having the best staff. More