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Metro Honda

Jersey City, NJ

4.4
3,023 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today. Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you. The Way to Go is METRO!
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540 NJ-440

Jersey City, NJ

07305

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Showing 3,023 reviews

May 04, 2023

I felt conned and upsold on pricing and available parts for recall. I will not return More

by JCHOSID55@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Martins
May 05, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

May 03, 2023

Great service and efficient Knowledgeable staff Friendly comfortable waiting area with coffee beverages phone charging station and internet access More

by noeil@gmail.com
Recommend Dealer
Yes
Employees Worked With
I don't remember, but the whole staff was polite and professional
May 03, 2023 -

Metro Honda responded

Thank you for sharing your experience!

May 02, 2023

I was very specific to him about the most I could spend a month on the pilot also very specific on only putting the first month payment down. He told me to come down he had a black touring waiting for me. I More

by lou0519
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Metro Honda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Genaro Velez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

May 03, 2023 -

lou0519 responded

I appreciate it. You guys have been great in all my years coming to you. My original sales guy Horatio Garcia left and I dealt with him for years. He was absolutely awesome. He would have never try to pull something like this. This new Sales guy i was dealing with i went through everything and explained in detail what i wanted and he told me he had the pilot touring we talked the numbers i told him my max i can go on my payments and i would only be putting down the first months payment and he said can do it for the price i was looking for. I have it in text. And then i show up after telling please dont waste my time. And what happens he plays his games and lies. Its not cool at all. I have been dealing with Metro Honda for years my family as well. Anyway i have intill November to make my decision.

April 20, 2023

After explaining what I thought was the issue staff and tech support was able to find problems and solve them expeditiously More

by CRV16
Recommend Dealer
Yes
Employees Worked With
Nick and Elvis
Apr 20, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

April 19, 2023

I was happy with express service I had yesterday morning. My service person provided professionalism and assurance that all will be finished in appropriate time for me get to work. I felt like I won a millio More

by olimoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Metro Honda responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 17, 2023

Andre Baez at metro Honda was super helpful and super kind. He is a straight forward dealer and makes you feel at ease. I would recommend anyone to speak with him anytime! More

by Elainebkae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Baez
Apr 18, 2023 -

Metro Honda responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 15, 2023

I was happy with everything concerning my visit on 4/12/2023 except for 1 thing......the cashier person. When she saw I was going to write a check, she made a few remarks that I didnt appreciate. She More

by pax321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silviades Ovalle
April 15, 2023

I really recommend this dealer. Raychiel is very professional. She made our process easier. I love my new car! More

by AROJASCORNILL15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Rodriguez
Apr 17, 2023 -

Metro Honda responded

Thank you for the five-star review! We are so glad to hear about your experience and hope to see you again!

April 13, 2023

Rachel was very informal with helping me get my car fixed and time efficient. Her communication was great and I will continue to work with her! More

by Austin.brun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Metro Honda responded

Thank you for your feedback! We appreciate your kind words.

April 12, 2023

Very good, friendly staff and the experience was great Thank you great company, and super fast More

by clayton ferreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

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