Metro Honda

The attention provided during sales process vs post sales process differs a lot. I expected service post sales process to be same if not better. process differs a lot. I expected service post sales process to be same if not better. More

Everyone seems outwardly friendly. After the sale, do not expect any assistance. Management just passes around the calls and no one returns calls. They did not honor their word. The customer service hot line expect any assistance. Management just passes around the calls and no one returns calls. They did not honor their word. The customer service hot line hanging in the showroom did not get me to customer service. More

I Purchased a new Honda HRV and traded in an old Honda CRV. Frank was professional and very helpful as well as efficient and friendly. Very satisfied with my dealing with him. CRV. Frank was professional and very helpful as well as efficient and friendly. Very satisfied with my dealing with him. More

My sales man Gustavo Cardenas, was an amazing guy. He would not allow me to leave the office until I was 100% satisfied. I would recommend him to anyone that is looking to purchase a Honda. Very knowled would not allow me to leave the office until I was 100% satisfied. I would recommend him to anyone that is looking to purchase a Honda. Very knowledgeable, friendly and kind. 3rd Honda I've gotten, More

Entire credit goes to Raychiel to finalize the deal. she was helpful and followed up regularly and made the deal smooth and pleasant for us. was helpful and followed up regularly and made the deal smooth and pleasant for us. More

They were quick, friendly, and serviced only what my car needed. It was an easy experience and Rachel was very good. I’ve got n needed. It was an easy experience and Rachel was very good. I’ve got n More

Gave me a big bill inspite of driving very less and keeping my car in good condition!! Customer service lied that I will receive home pick up and drop . I spent 6 hours waiting for the car keeping my car in good condition!! Customer service lied that I will receive home pick up and drop . I spent 6 hours waiting for the car More

Poco profesional servicio al cliente . Primera vez que fui a cambiar aceite y no le dieron suficiente orientación me hicieron sentir avergonzado . Me tuve que ir . fui a cambiar aceite y no le dieron suficiente orientación me hicieron sentir avergonzado . Me tuve que ir . More

Great dealership Great service and Great employees. My number one service person is Rachael. Very respectful and on point I haven’t purchased a vehicle in a while but always treated right also number one service person is Rachael. Very respectful and on point I haven’t purchased a vehicle in a while but always treated right also More

Only Honda/ACURA Service place nearby, so I go there. Their BASIC Service is OK but LACK accountability. $650 later (for other issues among regular service), on the coldest day in February' 21 the car Their BASIC Service is OK but LACK accountability. $650 later (for other issues among regular service), on the coldest day in February' 21 the car tire lost all air. The reason was that the Tire Pressure monitor was not Checked / Serviced properly by MT Honda( I remember asking them to do it). The moment the car started the next morning after driving about 3 miles TPM lit up for the first time in a very long time, I thought it was just due to the cold. Reached work, but again after work and driving on RT 3,(6.45 PM) I got stuck ,the front passenger tire had no air left in it. This was a Pirelli Scorpion tire with 3/4th tread left and had no issues before I went to MT Honda. I had to spend another 100 to get it towed to a Gas station near my home and then spend still more money to get another Tire because the Pirelli was not usable at all. Had MT Honda really checked the TPM as a part of their 650 their $650 service, I could have avoided such a debacle and risky situation. Imagine sitting on the right most lane on RT 3 East on an icy night, with idiots honking at you and buzzing in freaking hurry (as if they were gonna get laid on a Sunday night) even when the hazard lights of a disabled car were blinking. More