Metro Honda

CRV that i bought was good...but bad customer care Took about 5.5 hours to close the deal. The dealer made me very unhappy every moment. Shortly: 1. No friendliness at all and was not ready to listen Took about 5.5 hours to close the deal. The dealer made me very unhappy every moment. Shortly: 1. No friendliness at all and was not ready to listen my part and questions. 2. I had preapproved loan from bank of america but the dealer initially said i have to buy with their finance only and after 6 payments i can switch to BOA. When i said im not buying this then they dame down and ok for BOA 3. I was forced to buy either car alarm activation or GAP insurance when i didnt want either 4. The GAP insurqnce price was informed to me only at the end i.e after signing the papers almost. It was a waste of 5 hours already 5. During the deal talk i noticed another vehicle that was better than i bought that i wanted to switch. The person first said ok, went inside and then said the price listed at internet was wrong. i didnt believe that. More

Honda Came in to hoda with my eye on hondaaccord. Left honda with an accord. The team was great and helpful. Thank you, I would reccomend a friend. Came in to hoda with my eye on hondaaccord. Left honda with an accord. The team was great and helpful. Thank you, I would reccomend a friend. More

Great service Very friendly staff.i would highly recommend. Service was very fast and efficient, they were accomodating to my needs and was close to my home. Great Very friendly staff.i would highly recommend. Service was very fast and efficient, they were accomodating to my needs and was close to my home. Great service More

Excellent customer service, it's worth my drive I bought my Pilot here, it was an easy process, everyone was friendly and patient. I now do all my servicing here because they have great customer ser I bought my Pilot here, it was an easy process, everyone was friendly and patient. I now do all my servicing here because they have great customer service and keep my car up to date with all its needs. More

Quick & Efficient Joseph at the service department was great! He was very professional and understanding. The repairs were done quickly and my car is working great now Joseph at the service department was great! He was very professional and understanding. The repairs were done quickly and my car is working great now. More

My Service Advisor Vance Wilcox Rocks! Again, I am please with the kind of exceptional service Vance Wilcox delivered. He is so far the best and my GO TO GUY for more than 10 years now. He Again, I am please with the kind of exceptional service Vance Wilcox delivered. He is so far the best and my GO TO GUY for more than 10 years now. He goes beyond service and expectation, second to none. Kudos! I will give him 1000% and a million stars! More

Great Experience w/ Fleet Great buying experience with my car broker and Julie. It was fast and efficient. I wouldn’t do it any other way. Best way to buy a car! Great buying experience with my car broker and Julie. It was fast and efficient. I wouldn’t do it any other way. Best way to buy a car! More

Excellent Customer Service and Service Advisor Excellent job. From answer tge phone , set up an appts till the work done are excellent. And they will give you the code to car wash . Excellent job. From answer tge phone , set up an appts till the work done are excellent. And they will give you the code to car wash . More

General servicing As always the service reps and auxiliary help are courteous and helpful. I’ve been blessed to have had the same service rep (Joseph King) through (2) As always the service reps and auxiliary help are courteous and helpful. I’ve been blessed to have had the same service rep (Joseph King) through (2) Hondas now (17 years) and his professionalism has never diminished! Because of the presence of individuals like Joseph, this is where I’d like to make my next car purchase. Thanks so much! More

Excellent. Good service from Jose King good service from Anthony Chan. Not enough choices of coffee and also no ride to get back at the dealer if you need to le Good service from Jose King good service from Anthony Chan. Not enough choices of coffee and also no ride to get back at the dealer if you need to leave and do something important instead of waiting for the service. So you just need to stay to wait until your car is done. More