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Metro Honda

Montclair, CA

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rated
404 Reviews
Why Choose Metro Honda in Montclair? Local Expertise: As a pillar in the communities of Montclair, Ontario, Pomona, and Ranch Cucamonga, we have a deep understanding of our customers' needs. Dedicated Customer Service: Our relationship doesn’t end once you drive off the lot. We’re here for you throughout your vehicle's life cycle. Transparent Processes: From our sales floor to our finance department, we prioritize transparency, ensuring you have all the information you need to make an informed decision.
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9399 Autoplex St

Montclair, CA

91763

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Showing 404 reviews

June 06, 2018

Turned away On 06/04/18, I was turned away for oil change due to too many vehicles in line at the end of the day, 06:00pm. I was informed that I should schedule a More

by Resqueda
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Disappointed
June 06, 2018

Bought my first car Sales staff were extremely helpful, especially Andrew and Leon. Went to metro Honda to buy my first car and they helped me through every step and made More

by alexwlsn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Leon
June 06, 2018

Happy Honda Buyer Purchasing a new Honda CR-V was a painless experience through Metro Honda. I would recommend a trip to this dealer if interested in any Honda. I woul More

by Happy Honda Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Many employees
June 04, 2018

Car service Wanted to thank Jon for being so helpful and informative when I brought my car in. He has great customer service. Will continue to use Honda in the f More

by Maris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Jun 04, 2018 -

Metro Honda responded

Hi Maris, Thank you for the kind words about Jon and for being a loyal Honda customer. We look forward to seeing you in the future! JD De Lios Client Care Director Metro Honda

June 03, 2018

Ruined my day. The service for my oil change really sucked ..I’ve been there plenty of times to get my oil change done because of there great attitude and service bu More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Henry
Jun 04, 2018 -

Metro Honda responded

Hello Rudy. Thank you for the valuable feedback and for visiting our dealership. We truly appreciate it. We do apologize for the experience you had here at our Service Lane. We'd like to find a solution for you. Please contact our Honda Service Director, Tony Maldonado, directly at tmaldonado@metrohonda.com or 909-447-6140 so that we can remedy the situation. Thank you, and we look forward to hearing from you.

June 03, 2018

Excellent service Found the car that I was looking for. They did anything possible for me to take the car home. Took their time and made it happen. I really appreciate More

by Steveek4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Givechian
Jun 04, 2018 -

Metro Honda responded

Hello Steve. Thank you for the feedback and congratulations on your purchase! I'm glad we were able to help you. Sincerely, JD De Lios Client Care Director Metro Honda

June 02, 2018

Brakes service Vance who helped me in service was awesome I appreciate his help and his seeevie was amazing. I Will Return to him for future service More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance in service
Jun 04, 2018 -

Metro Honda responded

Hi Linda, I'm glad you were satisfied with Vance's customer service. I'll definitely pass on the feedback to him. Thank you again and we look forward to seeing you in the future!. Sincerely, JD De Lios Client Care Director Metro Honda

May 27, 2018

Good Experience at Metro Honda We were unexpectedly in the market for a Pilot. We shopped many different dealers, almost purchasing from another dealer in Loma Linda but walking aft More

by ErinPilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunday, Ned, Shaun
Jun 04, 2018 -

Metro Honda responded

Hi Erin, We're so happy you decided to come back to us! Thank you for the kind words and hopefully you will be a customer for life! Sincerely, JD De Lios Client Care Director Metro Honda

May 24, 2018

Excelente Por que como en equipo hacen muy bien su trabajo y me gusta las buenas vibras que transmiten aunque también a veces es un poco tardado el servicio per More

by Vista,roga4569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhon García
Jun 04, 2018 -

Metro Honda responded

Muchas gracias! Sincerely, JD De Lios Client Care Director Metro Honda

May 13, 2018

Great Customer Service! Excellent and nice team :) very professional and explained everything thoroughly. It took less time than expected. WiFi was available in the waiting a More

by Cgaytan86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 04, 2018 -

Metro Honda responded

Thank you for coming to us to get your vehicle serviced! Sincerely, JD De Lios Client Care Director Metro Honda

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