Metro Ford - Service Center

Metro Ford ,, Always top notch service ,, Staff Always friendly and Professional. Also , I have Always purchased All of my vehicles from Metro Ford = 6 cars over the Years . Thanks Metro ,, Your the Best friendly and Professional. Also , I have Always purchased All of my vehicles from Metro Ford = 6 cars over the Years . Thanks Metro ,, Your the Best . From B.W More

Great service. They take their time to make sure they do an excellent job. Been coming here for almost 15 years and it’s been a family tradition They take their time to make sure they do an excellent job. Been coming here for almost 15 years and it’s been a family tradition More

Great customer service, technician recommended best solution to resolve the issue all done in the same day solution to resolve the issue all done in the same day More

Good timing in and out.Very polite and professional.Gave a follow up call to see was there anything else that they could do. a follow up call to see was there anything else that they could do. More

Great service I feel good having expert working on my car.It give me a piece of mind. car.It give me a piece of mind. More

I received outstanding service at Metro Ford! It was very easy to make an appointment online; I arrived 20 minutes ahead of my appointment, and was told how long the wait time would be; was informed of very easy to make an appointment online; I arrived 20 minutes ahead of my appointment, and was told how long the wait time would be; was informed of additional service needed, and if I wanted it at that time, and received the service my vehicle needed in a timely manner. Eric was especially courteous! More

Service is awful, appointments are useless and you'll be waiting for hours without staff telling you you're vehicle is ready. Half the time you show and they say they don't have you scheduled for an appoint waiting for hours without staff telling you you're vehicle is ready. Half the time you show and they say they don't have you scheduled for an appointment. Apparently scheduling online doesn't matter and they never receive the appointment. Always call and always get a name of who you spoke to. The mechanics I dealt with were always in a rush and seemed annoyed at me asking questions. Once I came in to pick up my car after having work done and noticed immediately after starting it that it was vibrating a lot, and I mean it was trembling to the point that I was concerned. It took me forever to get someone to come back out to look at it. Someone got in the car and just said "its fine, it was always like this" it was 100000% never like this and they did something to cause it but the guy just said it will be fine and there was nothing else I could do. It's been 3 years later and my car still trembles aggressively the entire time its running. Once my car hit the date where it "valuable" to them to trade it in they hounded me like crazy. All different staff would call me constantly asking to buy my vehicle back for a trade in. I got letters, voicemails, texts! NO matter how many times I said I was not interested they persisted. It got to the point where I was getting work done on the car and while sitting in the waiting room someone came out to try and convince me to trade it in. They would just not get the point. Going forward I felt like I needed to hide when going inside just to avoid being hounded. I eventually stopped going, not worth the stress or time going to this place. Do yourself a favor and go anywhere else. More

The service department is always friendly and helpful. They deliver on what they promise, and they don’t seem out to take my money unnecessarily. They deliver on what they promise, and they don’t seem out to take my money unnecessarily. More

Great service , prompt and courteous! Follow up with email notification my vehicle was completed is a great way to communicate. Thanks for the great effort! email notification my vehicle was completed is a great way to communicate. Thanks for the great effort! More

I came for good service and I got it the service was also and helped me out a great deal. Ford came through forme as usual. also and helped me out a great deal. Ford came through forme as usual. More