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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
793 Reviews

793 Reviews of Metro Ford of OKC - Service Center

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July 29, 2019

Pleasant and fast Service appointment was easy to set up online, oil change and 10,000 check up were done quickly. All in all a great visit. I will return. More

by Mouse Roush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Jul 30, 2019 -

Metro Ford of OKC responded

Mouse, thank you for your 4 star review! We sincerely appreciate your feedback and look forward to seeing you again.

July 29, 2019

There is no better service center. Professional, helpful, trustworthy. Metro Ford Service Center is much cheaper than getting it done wrong or not having it done at all. Thank you Metro More

by BARTUSCHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hutton, Averie Tucker, Christen Vanhorn, Fred Finley, Cherie Vanhorn, Coy Weeks, Kirk Mitchell, Toni Lorchie
Jul 30, 2019 -

Metro Ford of OKC responded

Mark, thank you for your 5 star review! We look forward to seeing you again and working with you in the future.

July 24, 2019

Ford Motor Company recall for 2013 Ford Explorer. Service was performed and finished as promised. As needed, I would have future service done by Metro Ford. Would recommend to other Ford owners to u More

by gstephenson0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farnham, Jamal Minatee
Aug 02, 2019 -

Metro Ford of OKC responded

Gary, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

July 24, 2019

Great service as I've come to expect I've used Metro Ford for service for several years and always have a good experience. They complete the work in a timely manner and the Service Advis More

by STEVEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sacha Blackburn
Aug 02, 2019 -

Metro Ford of OKC responded

Steve, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

July 24, 2019

To let them know how you did I told them I want my oil change and my tries rotated and I don’t think they did my tires it was ok ? Thank More

by CONNIEBISWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know
Aug 02, 2019 -

Metro Ford of OKC responded

Connie, thank you for your 4 star review! We greatly appreciate your feedback.

July 24, 2019

Performed as promised This is the only service center to ever service the vehicle. The location is convenient and the owner is a friend. You provide excellent service at More

by JHOCKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't have the names
Aug 02, 2019 -

Metro Ford of OKC responded

Jerry, thank you for your 4 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

July 22, 2019

Fast curious service Been a customer of metro ford for years and will continue to go there. Courteous folks and quality service each visit and good Ford products More

by CHOCOLATEISTHEANSWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 22, 2019 -

Metro Ford of OKC responded

Teresa, thank you for your 5 star review! Please let us know if there is anything else we can do for you. We look forward to seeing you again!

July 22, 2019

The Works I lost my review I had typed in the verification process; am not going to type it all again. Sorry. I received excellent service and the job was co More

by Karly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Jul 22, 2019 -

Metro Ford of OKC responded

Karly, thank you for your 5 star review! We appreciate you taking the time to give us your feedback. We look forward to seeing you again !

July 22, 2019

Service incomplete Some services were not completed as instructed other services were over looked as cant find any problems at this time I will be looking for a new ser More

by ALLANWELCH71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure spoke with several
Aug 02, 2019 -

Metro Ford of OKC responded

Allan, we hope to give every customer a 5-star experience. Please give our General Manager, Jason, a call at (405) 438-3330 as he would like to know how it could have been made better.

July 19, 2019

Great and fast Love the emails, and the points inspection for the next visit always fast unlike smickles Chevy dealership where they take your car and test drive to More

by z28love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember but it was an guy
Jul 22, 2019 -

Metro Ford of OKC responded

Bryan, thank you for your 5 star review! We so appreciate you taking the time to give us your feedback. We're glad to hear you had a great service experience and we look forward to seeing you again!

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