Metro Ford of OKC - Service Center

HORRIBLE Horrible people , tried to take more money than needed ! Never contacts on time and never er goes thru on their word would not recommend to anyone Horrible people , tried to take more money than needed ! Never contacts on time and never er goes thru on their word would not recommend to anyone More

ABS System Not Happy Poor Service this has happen before and has cause major problems at my Job, I would not recommend this Service Center to anyone. Not Happy Poor Service this has happen before and has cause major problems at my Job, I would not recommend this Service Center to anyone. More

Brake lights Didn't make an appointment for my brake lights replacement yet got right in and the service was quick and done at a reasonable cost. My service repres Didn't make an appointment for my brake lights replacement yet got right in and the service was quick and done at a reasonable cost. My service representative was courteous and helpful. More

They told me it’s no big deal So...scheduled an appointment for a very minor parts swap on an interior cup holder for this morning at 9:30. An hour and fifteen minutes later it st So...scheduled an appointment for a very minor parts swap on an interior cup holder for this morning at 9:30. An hour and fifteen minutes later it still sits in the same staging spot. Not Pleased here! I don’t even have to wait that long at my Dr office to see them. Two weeks ago they changed my oil and rotated the tires. The guy that did that work sent me out of there missing lug nut locks (or any kind of nut) on two of the wheels and didn’t tell me. I have purchased 3 vehicles from them in the past and I’m asking myself “ what the xxxx happened here to the dealership I used to know?” Up date... another 30 minutes has passed and they came to tell me the part they ordered was more complete than they needed for my simple spring replacement and I would have to come back . Grrrr! More

Really good customer service They're very truthful and Will work with you in all areas buying or selling also in servicing your car they really care about their customers. They're very truthful and Will work with you in all areas buying or selling also in servicing your car they really care about their customers. More

Great My advisor jason was great. Would def recommend him. Service was fast and effecient. Easy to schedule and waiting was no big deal. Broke down cost My advisor jason was great. Would def recommend him. Service was fast and effecient. Easy to schedule and waiting was no big deal. Broke down cost ofr me of extra services and let me decide. A+ More

Good good good good good good I had a lot of work that needed to be done, but could only afford some of it. I appreciated the service guy prioritizing the work for me, helping me I had a lot of work that needed to be done, but could only afford some of it. I appreciated the service guy prioritizing the work for me, helping me decide what work to do first. More

free snacks? it was a good service but there were no free snacks for customers. we have to wait in the lobby for 2 hours, it would be nice to have good snack for t it was a good service but there were no free snacks for customers. we have to wait in the lobby for 2 hours, it would be nice to have good snack for the customers and playground for kids... More

Excellent Fast and Friendly Service Fast and Friendly Service Conner was great answered all my questions and concerns: They recommended additional services that I will get at later a day Fast and Friendly Service Conner was great answered all my questions and concerns: They recommended additional services that I will get at later a day More

Good service, friendly people! Very good service, friendly people. You get your service done in a timely manner!!! I have been customer of metro Ford for last 7 years and I am ve Very good service, friendly people. You get your service done in a timely manner!!! I have been customer of metro Ford for last 7 years and I am very satisfied with sales and service. More