Back

Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
829 Reviews

829 Reviews of Metro Ford of OKC - Service Center

Sort by
November 18, 2019

On time delivery with friendly service and advice. I will definitely continue to take my van for service here because of the courteous service, early delivery and fairness of the pricing. Great service More

by BPITTS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

November 18, 2019

The works Went for the works oil and check up , very pleased with the service. David was very helpful, nice lounge for waiting,but needed a better selection of More

by bobnnancyryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

November 15, 2019

Friendly and prompt. The service personnel have always been polite and professional. Only reason for 4 stars is they will shuttle you but do not have loaners. If they were More

by jjkh53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alll employees I have felt with have been great. , Jason Hutton, Averie Tucker, Christen Vanhorn, Fred Finley, Marquan Struble, Cherie Vanhorn, Coy Weeks, Toni Lorchie
Nov 18, 2019 -

Metro Ford of OKC responded

Thank you so much for your 4 star review! Our customers mean the world to us and we appreciate your feedback!

November 14, 2019

Awesome experience Great service department. I purchased 4 new tires and had them installed. The service advisor David was great. He got me what I needed and the service More

by wilsodav74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Nov 18, 2019 -

Metro Ford of OKC responded

We are glad that David was so great! We’ll pass along the kind words. Please come back and see us anytime!

November 13, 2019

very Helpful and informative Communication during service was excellent. Discussed the issue at hand, with recommendation on what was need to correct. Service was completed wi More

by bstephens4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 18, 2019 -

Metro Ford of OKC responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

November 11, 2019

Service Happy with the service so for well informed not much to say at this time labor was a little higher than before.this is the first time in my life I hav More

by CARLEDWILLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
Nov 12, 2019 -

Metro Ford of OKC responded

Thank you for your star review! We greatly appreciate your feedback and look forward to working with you again in the future!

November 11, 2019

Excellent service and staff Excellent staff members. Very knowledgeable and helpful. Answered all my questions with clear and understandable answers. They are quick with servic More

by DENISESWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service staff
Nov 12, 2019 -

Metro Ford of OKC responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

November 09, 2019

Not very happy with the service. I had to keep calling the dealership to find out what was going on with my vehicle. I had to rent a vehicle from them while it was being worked on. Usually they gave me a More

by J Daniels
Recommend Dealer
No
Employees Worked With
Connor Farnham
Nov 26, 2019 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason Hutton, as he would like to know how your visit could have been made better. Thank you.

November 08, 2019

30 k check up Enjoy this dealership. Dealing with a dealership seems to always cost more but so far I believe it has been worth it. Would prefer if they had loaner More

by jjkh53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hutton, Christen Vanhorn
Nov 08, 2019 -

Metro Ford of OKC responded

On behalf us all of us at Metro Ford, I would like to thank you for sharing review about our dealership! We will be sharing your feedback amongst our team. Please come visit us again soon!

November 08, 2019

Metro Ford makes car service and repairs easy Getting appointed t day and time was as easy A 1,2,3. Staff members are personable and polite.and helpful. Coffee in the lounge? No problem. Ride to y More

by VMC04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Juan.
Nov 12, 2019 -

Metro Ford of OKC responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

...
70
...