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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
796 Reviews
Call Service Center (405) 492-6677

796 Reviews of Metro Ford of OKC - Service Center

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October 27, 2023

Cam phasers on my Raptor in two days! Awesome job. Denise was the best to work with. Very pleased with all of the results! More

by john.stranglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Metro Ford of OKC responded

Hi John. We're thrilled to hear that our team, especially Denise, provided you with a fantastic experience and resolved the issue with your Raptor's cam phasers promptly. Your satisfaction is our priority, and we're here whenever you need us. Thank you for your kind words!

October 20, 2023

Denise took great care of us and the SUV was fixed right the first time. Denise did a great job of communicating with us, More

by rbrower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Metro Ford of OKC responded

Thank you for your feedback, rbrower! We're glad to hear that Denise provided excellent care and communication, and that your SUV was fixed correctly on the first try. We appreciate your business and look forward to serving you again in the future!

September 27, 2023

Matt Murphy in Service is excellent but their sales department is horrible..they are to pushy & pretend to listen More

by Subwayfugative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
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Sep 28, 2023 -

Metro Ford of OKC responded

Thank you for your feedback, Subwayfugative. We're glad to hear that you had an excellent experience with Matt in Service and apologize for your experience with our sales team. Your feedback is valuable to us, and we will use it to improve our sales processes. If you ever decide to give our sales department another chance, we hope to provide you with a more comfortable and attentive experience. Please feel free to reach out if you have any further comments or concerns.

September 19, 2023

My experience with Metro Ford has been awesome so far. From buying a new truck to getting service on my old truck everyone has been awesome to work with. More

by dee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aissam Arsalane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilkerson
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Sep 19, 2023 -

Metro Ford of OKC responded

We're delighted to hear that your experience with Metro Ford has been awesome, Dee8! Our team is here to provide the best service every step of the way. If you ever need assistance or have questions in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.

September 16, 2023

This dealership is very good with customers in general! Owner/s are passionate about quality service. More

by tonyp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Metro Ford of OKC responded

Tonyp3, we greatly appreciate your positive feedback! We take pride in providing quality service and are delighted to know that our passion for it is evident to our valued customers. Your satisfaction is our motivation, and we look forward to serving you again in the future.

September 09, 2023

Denise always takes such good care of us. . She provides excellent customer service and does a great job communicating with us! More

by royb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Watson
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Sep 11, 2023 -

Metro Ford of OKC responded

Thank you, Royb2! We greatly appreciate your feedback and are delighted to hear that Denise consistently provides you with excellent customer service and effective communication. We appreciate your business and look forward to your next visit.

August 31, 2023

Great customer service. The process of scheduling an appointment was a smooth easy process. Since my appointment, I have recommended several of my fellow Bronco owners to g More

by simon226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Metro Ford of OKC responded

Simon, thank you for the compliment on our customer service and the smooth appointment scheduling process! We truly appreciate your recommendation to your fellow Bronco owners. Your support means a lot to us, and we're here to provide excellent service whenever they decide to give us a try.

August 23, 2023

Service personnel were friendly and addressed all my needs. The oil change was quick and I was waited on within seconds. Very nice experience and I will come back again. More

by Keep man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duggan
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Aug 24, 2023 -

Metro Ford of OKC responded

Thank you for sharing your positive experience. We're pleased to hear everything went smoothly. We appreciate your business and look forward to your next visit!

August 03, 2023

Kept my appointment time and explained everything to me that was done to my vehicle. Call me back on the road in a very timely manner. More

by R. Brown
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Metro Ford of OKC responded

Thank you for the glowing review of your experience with our team at Metro Ford of OKC, R.Brown. We value your time and are pleased to hear you were in and out with quality service. If we can be of further assistance, please let us know.

August 01, 2023

Perfect service. Would not change a thing. David went above and beyond for us. Will be back. More

by DAVIDD830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duggan
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Aug 04, 2023 -

Metro Ford of OKC responded

Thank you, David! We appreciate your business and look forward to your next visit.

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