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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
829 Reviews

829 Reviews of Metro Ford of OKC - Service Center

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November 25, 2019

Great service. Great turnaround time. Great service. They did everything they said they would and did it in a timely manner. Connor was very helpful and kept me informed while my vehicle w More

by Zmom2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 26, 2019 -

Metro Ford of OKC responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Connor is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

November 25, 2019

Service Center Experience Great! Service Rep clear, helpful, n thorough about the service needs of my car. Conner, I think that was his name, was attentive to my nee More

by EJHEPBURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 26, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

November 23, 2019

20,000 mile service Took 2 1/2 hour for 20,000 service even tho I had a scheduled appointment. I did select some additional services, but that i chose after the initial More

by CRD444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No salesman involved
Nov 26, 2019 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason Hutton, as he would like to know how your visit could have been made better. Thank you.

November 22, 2019

F150 meets deer/Metro Ford Paint erases damage! Thank you guys for the excellent work repairing and replacing needed parts on the front of my F150. You did an amazing job! Thank you for your staff More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the employees that assisted me
Nov 25, 2019 -

Metro Ford of OKC responded

Scott, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

November 22, 2019

Great job Connor was great! Thank you for helping so much and getting my new tire for me. Thank you for making all the calls and getting the warranty worked ou More

by diwelborn65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 25, 2019 -

Metro Ford of OKC responded

We are so glad you like Connor's work! We’ll pass along the kind words.

November 21, 2019

It was fine. The service person who took care of me was courteous and thorough. The service was performed fairly quickly. I was notified in timely fashion. Very Go More

by timothy.barnard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure the name of the man who helped me.
Nov 21, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

November 20, 2019

Quick, convenient and efficient. It was easy to schedule online. When I arrived they serviced my mustang quickly and efficiently so I did not have to wait a long time. Connor was most More

by PORTERSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Nov 21, 2019 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

November 20, 2019

Oil change service The service advisor, Denise Anderson was very attentive. I was in and out pretty quickly. My only complaint was that my description of service said More

by RPARKER8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your review! Our customers mean the world to us and we appreciate your feedback!

November 18, 2019

Car service They are always courteous and helpful! They get you in and out even without an appt! I don't remember the lady's name but she was really nice! More

by DANALIBRALADY2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember any names
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

November 18, 2019

Fast and efficient My Service Advisor was David Wilson, who did an excellent job of listening to me about the service on my F-150 and wrote down specific notes for the s More

by gcmetroford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

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