Metro Ford of OKC - Service Center

The ROYAL Treatment These folks do a great job of getting you in and out! An oil change done right with detail and correctness in mind. Treat their customers excellent These folks do a great job of getting you in and out! An oil change done right with detail and correctness in mind. Treat their customers excellent More

friendly - all around excellent I live close to Metro Ford. This is where I bought my car and they have serviced it throughout the years. It is a 2010 Escape and I dearly love it. Bu I live close to Metro Ford. This is where I bought my car and they have serviced it throughout the years. It is a 2010 Escape and I dearly love it. But today we have many choices with very good people all over OKC & I still go to Metro for my service. They have a history of my car and I totally trust them to do the right thing & last but not least they are very reasonable in cost. Thank you so much for being there for me. More

GREAT EXPERIENCE Great all around service. I will be back. Justin did a great job of taking care of my truck and all my concerns. thanks for your service Great all around service. I will be back. Justin did a great job of taking care of my truck and all my concerns. thanks for your service More

Just the people you want in customer service. Connor met me, listened closely and then told me how they would proceed and the possible costs depending on what they would find. He stayed in touch Connor met me, listened closely and then told me how they would proceed and the possible costs depending on what they would find. He stayed in touch every step of the way keeping me informed. Love that! Also, Angela was very helpful in my check out by explaining carefully the answers to all my questions including the new FordPass points processing More

ABS System Not Happy Poor Service this has happen before and has cause major problems at my Job, I would not recommend this Service Center to anyone. Not Happy Poor Service this has happen before and has cause major problems at my Job, I would not recommend this Service Center to anyone. More

HORRIBLE Horrible people , tried to take more money than needed ! Never contacts on time and never er goes thru on their word would not recommend to anyone Horrible people , tried to take more money than needed ! Never contacts on time and never er goes thru on their word would not recommend to anyone More

Brake lights Didn't make an appointment for my brake lights replacement yet got right in and the service was quick and done at a reasonable cost. My service repres Didn't make an appointment for my brake lights replacement yet got right in and the service was quick and done at a reasonable cost. My service representative was courteous and helpful. More

They told me it’s no big deal So...scheduled an appointment for a very minor parts swap on an interior cup holder for this morning at 9:30. An hour and fifteen minutes later it st So...scheduled an appointment for a very minor parts swap on an interior cup holder for this morning at 9:30. An hour and fifteen minutes later it still sits in the same staging spot. Not Pleased here! I don’t even have to wait that long at my Dr office to see them. Two weeks ago they changed my oil and rotated the tires. The guy that did that work sent me out of there missing lug nut locks (or any kind of nut) on two of the wheels and didn’t tell me. I have purchased 3 vehicles from them in the past and I’m asking myself “ what the xxxx happened here to the dealership I used to know?” Up date... another 30 minutes has passed and they came to tell me the part they ordered was more complete than they needed for my simple spring replacement and I would have to come back . Grrrr! More

Great My advisor jason was great. Would def recommend him. Service was fast and effecient. Easy to schedule and waiting was no big deal. Broke down cost My advisor jason was great. Would def recommend him. Service was fast and effecient. Easy to schedule and waiting was no big deal. Broke down cost ofr me of extra services and let me decide. A+ More

Good good good good good good I had a lot of work that needed to be done, but could only afford some of it. I appreciated the service guy prioritizing the work for me, helping me I had a lot of work that needed to be done, but could only afford some of it. I appreciated the service guy prioritizing the work for me, helping me decide what work to do first. More