Metro Ford of OKC - Service Center
Oklahoma City , OK
829 Reviews of Metro Ford of OKC - Service Center
oil change I love having a choice to wait for my car or to have a lift somewhere. I appreciate the calls during service to let me know how things look and sugges I love having a choice to wait for my car or to have a lift somewhere. I appreciate the calls during service to let me know how things look and suggest other services that might be needed. More
IT technician everything was great as usual and excellent job on the detailing which was an after thought for me to ask for. the guys are always polite and helpful everything was great as usual and excellent job on the detailing which was an after thought for me to ask for. the guys are always polite and helpful. More
Oil change - Excellent service and timely response. My work work done on time and I appreciated the call when my vehicle was ready to be picked up. Excellent service and timely response. My work work done on time and I appreciated the call when my vehicle was ready to be picked up. More
Always Awesome Service! All of the advisors are so pleasant and helpful and my services are always performed in a timely manner. The employees take the time to explain everyt All of the advisors are so pleasant and helpful and my services are always performed in a timely manner. The employees take the time to explain everything and make the service experience great. Team Metro Ford all the way!! More
Excellent service It is easy to make appointments online and waiting for the service is pleasant. All personnel are friendly, professional and helpful.it is an excell It is easy to make appointments online and waiting for the service is pleasant. All personnel are friendly, professional and helpful.it is an excellent experience. More
They kept their promise to honor the "free oil changes" for the life of my car, made at the time I purchased the car from the previous owners. That says a lot about their i to honor the "free oil changes" for the life of my car, made at the time I purchased the car from the previous owners. That says a lot about their integrity. Thank you. More
Overall Service Easy to work with. Service is great. Conner is the service advisor that I’d suggest, he will get anything you need done! Great Job! Easy to work with. Service is great. Conner is the service advisor that I’d suggest, he will get anything you need done! Great Job! More
blind sided scheduled with online system arrived and was told that a diagnostic was $140 was not aware of this prior to arriving to service center, wrong email ad scheduled with online system arrived and was told that a diagnostic was $140 was not aware of this prior to arriving to service center, wrong email address was on my personalized printout, was given the wrong keys More
Very helpful team I brought my car in because of a noise coming from the front end, the service team was able to diagnose it as a warranty eligible issue. They ordered I brought my car in because of a noise coming from the front end, the service team was able to diagnose it as a warranty eligible issue. They ordered in the part I needed and I had my vehicle back within 24 hours. Easy to work with. More
Shop Elsewhere $75,000 car bought new in January. Its been in the shop for 7+ months. The dealer will not exchange it and service cannot properly fix it. The vehicl $75,000 car bought new in January. Its been in the shop for 7+ months. The dealer will not exchange it and service cannot properly fix it. The vehicle was customized by Roush and sold new by an authorized dealer. When something related to the Roush parts fails, it does not count under Ford warranty and lemon laws. Therefore, you cannot get a lemon claim and have to continue to have the car repaired. This is not the cash with Shelby and Cobras that are built by Ford. Funny loophole that cost me tens of thousands of dollars and the dealer knew this would happen. Ended up going to Dallas dealership to get future repairs done. Their add-on products are also a waste of money, such as the "Royal Treatment" prepaid oil changes that save you $15 per oil change and do not even cover the majority of a synthetic oil change cost. I will unlikely even get a discount benefit equal to the amount of the plan. More