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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
793 Reviews

793 Reviews of Metro Ford of OKC - Service Center

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November 11, 2019

Service Happy with the service so for well informed not much to say at this time labor was a little higher than before.this is the first time in my life I hav More

by CARLEDWILLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
Nov 12, 2019 -

Metro Ford of OKC responded

Thank you for your star review! We greatly appreciate your feedback and look forward to working with you again in the future!

November 09, 2019

Not very happy with the service. I had to keep calling the dealership to find out what was going on with my vehicle. I had to rent a vehicle from them while it was being worked on. Usually they gave me a More

by J Daniels
Recommend Dealer
No
Employees Worked With
Connor Farnham
Nov 26, 2019 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason Hutton, as he would like to know how your visit could have been made better. Thank you.

November 08, 2019

30 k check up Enjoy this dealership. Dealing with a dealership seems to always cost more but so far I believe it has been worth it. Would prefer if they had loaner More

by jjkh53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hutton, Christen Vanhorn
Nov 08, 2019 -

Metro Ford of OKC responded

On behalf us all of us at Metro Ford, I would like to thank you for sharing review about our dealership! We will be sharing your feedback amongst our team. Please come visit us again soon!

November 08, 2019

Metro Ford makes car service and repairs easy Getting appointed t day and time was as easy A 1,2,3. Staff members are personable and polite.and helpful. Coffee in the lounge? No problem. Ride to y More

by VMC04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Juan.
Nov 12, 2019 -

Metro Ford of OKC responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

November 05, 2019

Great place ty o get service Friendly, quick, no high pressure usakes tactics, tho they did do full checkup and make recommendation s. Having appointment helped immensely. With c More

by DHOPKINSMWC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember names, a friendly
Nov 08, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

November 04, 2019

Service disappointing A lot of oil was spilled on right valve cover. Pictures was sent of a bad battery and oil leak and tried to tell us we needed these services and sel More

by SANDY.MARLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Connor Farnham/3392
Nov 26, 2019 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason Hutton, as he would like to know how your visit could have been made better. Thank you.

November 04, 2019

Engine and Transmission work Dealership worked hard with Ford to get the repairs needed for me to get my car back on the road. Thanks for all your hard work! More

by akingjr73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 08, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

November 02, 2019

Always the best Deal I got the best deal on my Truck, I got the best deal on my trade in. I got the best deal on interest rate. I get the best deal on oil changes, service More

by PHILL_UP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember the names
Nov 08, 2019 -

Metro Ford of OKC responded

Thank you so much for sharing your experience with Metro Ford and the community. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you got the best deals on your new truck and the team will be thrilled to hear your feedback!

November 01, 2019

Great service and the shuttle driver is the best. It was easy to book appointment and the work was done quickly. I love the shuttle service they offer to get you to and from work while your vehicle is More

by cbowlan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farmhan
Nov 08, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

October 30, 2019

Bolt in tire I had a bolt in tire and I was able to get it fixed the same day. I needed a new rear window blade and they were able to replace it also. Friendly ser More

by KARYN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson, Autumn
Nov 08, 2019 -

Metro Ford of OKC responded

Hey Karyn, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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