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Metro Ford of OKC - Service Center
Oklahoma City , OK
829 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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829 Reviews of Metro Ford of OKC - Service Center
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January 16, 2020
Quick, easy and efficient I like the ability to schedule the service.on line. When I arrived Connor greeted me and immediately started my service request. He got back to me qui I like the ability to schedule the service.on line. When I arrived Connor greeted me and immediately started my service request. He got back to me quickly with updates and my service was completed timely. I have worked with Connor previously and he does an excellent job. More
by PORTERSTONE
Verified CustomerEmployees Worked With
Connor Farnham
January 15, 2020
My truck was stolen from the lot. Sort of an odd review...I think they do good service, but my truck was stolen off their lot. How can I give 5 stars, and yet how can I not recommend Sort of an odd review...I think they do good service, but my truck was stolen off their lot. How can I give 5 stars, and yet how can I not recommend them for service? I bought my 2006 F-250 King Ranch new from this location (it was David Stanley back then). I've always kept up with the maintenance, both inside and out. It's been paid for since 2011. Was hoping to have it for many more years. Now it's stolen and I've got to purchase another truck, and I'll now have a payment again. All they had to do was park a vehicle in front of the gate - like you see so often. Instead, the gate was secured with a simple padlock, which the thieves cut off. Insurance settlement is pending - no clue what they're going to do to make this right. It's likely I'll just get a $10-12K check from their insurance company. Doesn't come close to making me whole - and I did nothing wrong. Insert frown emoji here. More
by CGBSAE
Employees Worked With
Mark, Daniel
January 14, 2020
Friendly and Helpful Service Center I've been to the service center for my 2013 Ford C-Max multiple times in the last few months. I always receive excellent customer service, especially I've been to the service center for my 2013 Ford C-Max multiple times in the last few months. I always receive excellent customer service, especially from Connor and David. More
by Stephanierogers100
Employees Worked With
Connor, David
January 09, 2020
Friendly and high-quality service Prices are a little high compared to your neighborhood shop, but overall, I've had great experiences. I've especially enjoyed working with Connor. The Prices are a little high compared to your neighborhood shop, but overall, I've had great experiences. I've especially enjoyed working with Connor. The work is usually done in a very timely manner and the service reps make sure you're aware of what's been done and what other work they recommend. I'll likely continue to visit this dealer. More
by ZCARLSGAARD
Employees Worked With
Connor
January 09, 2020
Good service and repair experience. Had my 2016 Mustang Convertible serviced with no problems. The car also needed the heated seats fixed and the rear passenger side window didn’t close Had my 2016 Mustang Convertible serviced with no problems. The car also needed the heated seats fixed and the rear passenger side window didn’t close completely. All repairs were made and are fully functional at this time. More
by frank13053
Employees Worked With
Not sure of name
January 09, 2020
Service Shop Repair Charles who sold me my F150 back in October 2019 helped arrange a loaner vehicle and was able to work with me on getting some minor scratches fixed th Charles who sold me my F150 back in October 2019 helped arrange a loaner vehicle and was able to work with me on getting some minor scratches fixed that the Multishield warranty would not cover. Conner got my appointment set up and was able to get my tire repair claim processed successfully through Multishield. These two employees deserve a kudos for their great customer service. More
by johndeerelover92
Employees Worked With
Charles Waddle (Sales Dept), Conner (Service Dept)
January 08, 2020
Our servuce advisor, Denise was terrific. We waited 1 hour and 30 minutes for an oil change and for them to take a look at the hand hold on the passenger side roof. Who ever fixed the hand hold left grea hour and 30 minutes for an oil change and for them to take a look at the hand hold on the passenger side roof. Who ever fixed the hand hold left grease fingerprints on thehead liner, which I wasn,t very happy about. More
by PATMUSTANGOK
Employees Worked With
Denise service advisor, was great.
January 03, 2020
Excellent Service! I took my car in for an oil change. Was greeted promptly and treated courteously and felt like a valued customer. Was a pleasure to visit. I took my car in for an oil change. Was greeted promptly and treated courteously and felt like a valued customer. Was a pleasure to visit. More
by GW-06
Employees Worked With
David, Denise
