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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
793 Reviews

793 Reviews of Metro Ford of OKC - Service Center

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November 20, 2019

Quick, convenient and efficient. It was easy to schedule online. When I arrived they serviced my mustang quickly and efficiently so I did not have to wait a long time. Connor was most More

by PORTERSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Nov 21, 2019 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

November 20, 2019

Oil change service The service advisor, Denise Anderson was very attentive. I was in and out pretty quickly. My only complaint was that my description of service said More

by RPARKER8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your review! Our customers mean the world to us and we appreciate your feedback!

November 18, 2019

Car service They are always courteous and helpful! They get you in and out even without an appt! I don't remember the lady's name but she was really nice! More

by DANALIBRALADY2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember any names
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

November 18, 2019

Fast and efficient My Service Advisor was David Wilson, who did an excellent job of listening to me about the service on my F-150 and wrote down specific notes for the s More

by gcmetroford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

November 18, 2019

On time delivery with friendly service and advice. I will definitely continue to take my van for service here because of the courteous service, early delivery and fairness of the pricing. Great service More

by BPITTS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

November 18, 2019

The works Went for the works oil and check up , very pleased with the service. David was very helpful, nice lounge for waiting,but needed a better selection of More

by bobnnancyryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

November 15, 2019

Friendly and prompt. The service personnel have always been polite and professional. Only reason for 4 stars is they will shuttle you but do not have loaners. If they were More

by jjkh53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alll employees I have felt with have been great. , Jason Hutton, Averie Tucker, Christen Vanhorn, Fred Finley, Marquan Struble, Cherie Vanhorn, Coy Weeks, Toni Lorchie
Nov 18, 2019 -

Metro Ford of OKC responded

Thank you so much for your 4 star review! Our customers mean the world to us and we appreciate your feedback!

November 14, 2019

Awesome experience Great service department. I purchased 4 new tires and had them installed. The service advisor David was great. He got me what I needed and the service More

by wilsodav74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Nov 18, 2019 -

Metro Ford of OKC responded

We are glad that David was so great! We’ll pass along the kind words. Please come back and see us anytime!

November 13, 2019

very Helpful and informative Communication during service was excellent. Discussed the issue at hand, with recommendation on what was need to correct. Service was completed wi More

by bstephens4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 18, 2019 -

Metro Ford of OKC responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

November 11, 2019

Excellent service and staff Excellent staff members. Very knowledgeable and helpful. Answered all my questions with clear and understandable answers. They are quick with servic More

by DENISESWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service staff
Nov 12, 2019 -

Metro Ford of OKC responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

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