Metro Ford of OKC - Service Center

Overall Service Easy to work with. Service is great. Conner is the service advisor that I’d suggest, he will get anything you need done! Great Job! Easy to work with. Service is great. Conner is the service advisor that I’d suggest, he will get anything you need done! Great Job! More

Service Center Experience Great! Service Rep clear, helpful, n thorough about the service needs of my car. Conner, I think that was his name, was attentive to my nee Experience Great! Service Rep clear, helpful, n thorough about the service needs of my car. Conner, I think that was his name, was attentive to my needs while waiting. More

Very helpful team I brought my car in because of a noise coming from the front end, the service team was able to diagnose it as a warranty eligible issue. They ordered I brought my car in because of a noise coming from the front end, the service team was able to diagnose it as a warranty eligible issue. They ordered in the part I needed and I had my vehicle back within 24 hours. Easy to work with. More

Shop Elsewhere $75,000 car bought new in January. Its been in the shop for 7+ months. The dealer will not exchange it and service cannot properly fix it. The vehicl $75,000 car bought new in January. Its been in the shop for 7+ months. The dealer will not exchange it and service cannot properly fix it. The vehicle was customized by Roush and sold new by an authorized dealer. When something related to the Roush parts fails, it does not count under Ford warranty and lemon laws. Therefore, you cannot get a lemon claim and have to continue to have the car repaired. This is not the cash with Shelby and Cobras that are built by Ford. Funny loophole that cost me tens of thousands of dollars and the dealer knew this would happen. Ended up going to Dallas dealership to get future repairs done. Their add-on products are also a waste of money, such as the "Royal Treatment" prepaid oil changes that save you $15 per oil change and do not even cover the majority of a synthetic oil change cost. I will unlikely even get a discount benefit equal to the amount of the plan. More

Great service. Great turnaround time. Great service. They did everything they said they would and did it in a timely manner. Connor was very helpful and kept me informed while my vehicle w Great service. They did everything they said they would and did it in a timely manner. Connor was very helpful and kept me informed while my vehicle was being worked on. More

20,000 mile service Took 2 1/2 hour for 20,000 service even tho I had a scheduled appointment. I did select some additional services, but that i chose after the initial Took 2 1/2 hour for 20,000 service even tho I had a scheduled appointment. I did select some additional services, but that i chose after the initial service. More

F150 meets deer/Metro Ford Paint erases damage! Thank you guys for the excellent work repairing and replacing needed parts on the front of my F150. You did an amazing job! Thank you for your staff Thank you guys for the excellent work repairing and replacing needed parts on the front of my F150. You did an amazing job! Thank you for your staff keeping me informed about the progress and beating my expectations on time to complete! More

Great job Connor was great! Thank you for helping so much and getting my new tire for me. Thank you for making all the calls and getting the warranty worked ou Connor was great! Thank you for helping so much and getting my new tire for me. Thank you for making all the calls and getting the warranty worked out. More

It was fine. The service person who took care of me was courteous and thorough. The service was performed fairly quickly. I was notified in timely fashion. Very Go The service person who took care of me was courteous and thorough. The service was performed fairly quickly. I was notified in timely fashion. Very Good. More