Metro Ford of OKC - Service Center

Experience was fine, had to get an oil change No comment, we had to take our vehicle in to get an oil change and other recommended services. That is all I have to say. No comment, we had to take our vehicle in to get an oil change and other recommended services. That is all I have to say. More

Service Had my truck in for an oil change and tire rotation. Job was done in a profession manner. Good customer service. Felt like they care about doin Had my truck in for an oil change and tire rotation. Job was done in a profession manner. Good customer service. Felt like they care about doing a good job. More

Replacement of rear shocks on my Mustang. The service center did an adequate job. Stuart had to order the parts again when they didn’t come in the first time.. Communication was lacking. He The service center did an adequate job. Stuart had to order the parts again when they didn’t come in the first time.. Communication was lacking. He had told me he would call me when the repairs were completed. After waiting to hear from him, I finally called. He said he had gotten busy and didn’t get a chance to call. I had some questions and he saiid he would call me the next morning with some answers...he didn’t...I had to call. I am disappointed in the customer service. More

Service I brought my car in for 32,000 service and to buy new windshield wipers. During service they inspected the car and rotated the tires. I brought my car in for 32,000 service and to buy new windshield wipers. During service they inspected the car and rotated the tires. More

I had a next day appointment which was convenient. The service team was helpful and friendly. It did take the 4 hours to finish the job but I’m satisfied with my vehicle repairs. service team was helpful and friendly. It did take the 4 hours to finish the job but I’m satisfied with my vehicle repairs. More

Service Advisor was very attentive. Called me when my oil change was done, and gave me the price of the part and labor on the additional repair I requested. Everyt was very attentive. Called me when my oil change was done, and gave me the price of the part and labor on the additional repair I requested. Everything was done the same day! More

Good overall service The work was done timely for a routine oil change. The waiting lounge is nice with a coffee machine. The oil change itself was reasonably priced, bu The work was done timely for a routine oil change. The waiting lounge is nice with a coffee machine. The oil change itself was reasonably priced, but they quoted other things that needed to be done that seemed overpriced. For instance, to fix a front cover seal leak they quoted $2055? More

Very good We were pleased with the attention given to us and our car when both taking our car and when picking up our car. Our car drives great! We were pleased with the attention given to us and our car when both taking our car and when picking up our car. Our car drives great! More

David is so professional in explaining every detail of the car functionality. He is also very patient and carefully to explain what is going on. I am so glad that I went to maintain my car that day, othe the car functionality. He is also very patient and carefully to explain what is going on. I am so glad that I went to maintain my car that day, otherwise my car could not be even jump start sooner or later. More

good work! We were pleased with the attention given to us and our car when both taking our car and when picking up our car. Our car drives great! We were pleased with the attention given to us and our car when both taking our car and when picking up our car. Our car drives great! More