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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
793 Reviews

793 Reviews of Metro Ford of OKC - Service Center

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December 23, 2019

Great customer service !! My representative was very helpful from the beginning. Warm welcome explained in details the whole process advised me on things to keep in mind, best More

by luk4me88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Hutton, Fred Finley, Giovanni Young
December 19, 2019

Quick and efficient service. It is great to have all of my vehicle service records available when I bring it in so decisions can be made about what services are absolutely necessa More

by BILLIE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't catch the name of the female who took care of us.
Dec 20, 2019 -

Metro Ford of OKC responded

Thank you so much for your great review! We pride ourselves in treating all of our customers like family!

December 19, 2019

Car repairs David at the service department took care of my problem, put me in a loaner and repaired my car in a day! I will be back! More

by JASON.CENTURY21MOSLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Dec 20, 2019 -

Metro Ford of OKC responded

Thank you so much for your great review! We pride ourselves in treating all of our customers like family!

December 17, 2019

Great Service In and out fast. They emailed and texted before and after the work as done. Great job and great communication. Have a Merry Christmas and a Happy More

by JJOSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hutton
Dec 20, 2019 -

Metro Ford of OKC responded

Thank you so much for your great review! We pride ourselves in treating all of our customers like family!

December 09, 2019

oil change I love having a choice to wait for my car or to have a lift somewhere. I appreciate the calls during service to let me know how things look and sugges More

by KARYN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Dec 10, 2019 -

Metro Ford of OKC responded

Karyn, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

December 06, 2019

IT technician everything was great as usual and excellent job on the detailing which was an after thought for me to ask for. the guys are always polite and helpful More

by KRIS.SERENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

December 06, 2019

Oil change - Excellent service and timely response. My work work done on time and I appreciated the call when my vehicle was ready to be picked up. More

by Rlind1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherie Vanhorn
Dec 06, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

December 05, 2019

Always Awesome Service! All of the advisors are so pleasant and helpful and my services are always performed in a timely manner. The employees take the time to explain everyt More

by AD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson, Connor Farnham, Denise Anderson
Dec 06, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

December 02, 2019

Excellent service It is easy to make appointments online and waiting for the service is pleasant. All personnel are friendly, professional and helpful.it is an excell More

by gerri_caldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember their names.
Dec 06, 2019 -

Metro Ford of OKC responded

Hearing that you had an excellent experience is the best thing we could hope for! We look forward to serving you for many years to come!

December 02, 2019

They kept their promise to honor the "free oil changes" for the life of my car, made at the time I purchased the car from the previous owners. That says a lot about their i More

by ROBYN.MORROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson (dealt with him on 3 different visits) He is awesome ! And the manager Ron honored the free oil changes. (couldnt keep the free tires promised to me but I'm grateful for the oil change)
Dec 06, 2019 -

Metro Ford of OKC responded

Thanks for the awesome review, Robyn! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

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