Metro Ford of OKC - Service Center

Metro Ford of Oklahoma City is the most convenient Ford dealership for those of us who live in the midtown areas of the city. Their service is reliable and trustworthy with an obvious emphasis on customer dealership for those of us who live in the midtown areas of the city. Their service is reliable and trustworthy with an obvious emphasis on customer service, including transportation when that is the customer's preference. More

Service work corrected issue I was having with braking system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. More

Oil change time is awful I had to wait 1hour and 35 minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again bec minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again because they hose you and do want to buy it back from you even though they gave you the negative equity to begin with. Would never recommend this dealer to anyone I know. More

Very Polite people & Great Customer Service, I will be recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast More

Warranty work. I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I ag I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I agreed to pay for it and I was told they would check on it Monday and let me know if I could get a refund. I got a call early Monday morning (to my surprise) letting me know they would refund me the money. I really appreciate the way they took care of this! More

The customers service is great.. The people always wanna work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! More

All the people were very considerate and helpful. I felt well cared for and my car was obviously well-serviced. Thank you! I will recommend your services. well cared for and my car was obviously well-serviced. Thank you! I will recommend your services. More

The service I received from David was great. I was in and out fast. David explained an issue with my car with great patience and gave me a time when I should get a call from him once the parts were delivered out fast. David explained an issue with my car with great patience and gave me a time when I should get a call from him once the parts were delivered. More

Pleasant experience I was greeted immediately, directed to the lounge, where I waited just a little under an hour. Watched television, read my book. All in all, a pleas I was greeted immediately, directed to the lounge, where I waited just a little under an hour. Watched television, read my book. All in all, a pleasant experience. More