Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Metro Ford of OKC - Service Center
Oklahoma City , OK
829 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
829 Reviews of Metro Ford of OKC - Service Center
Sort by
March 13, 2020
Always great service and communication. Stuart kept me updated with what they were doing and when the car would be ready. I'll go back again! updated with what they were doing and when the car would be ready. I'll go back again! More
by akingjr73
Verified CustomerEmployees Worked With
Other Employees :
Jason Hutton, David Blakeney, Stuart Parker, Jim Arnold, David Wilson
March 12, 2020
Justin was very thorough and very helpful Justin was Great and very thorough! It took too long for the vehicle to be seen by a mechanic. I understand some of the mechanics were off and had a Justin was Great and very thorough! It took too long for the vehicle to be seen by a mechanic. I understand some of the mechanics were off and had a backlog when they returned. More
by MLAYLAND
Employees Worked With
Justin Payne
March 12, 2020
Issue with five month old 2020 Explorer I have worked with David Wilson several times, and I went straight to him for help with my vehicle. He has always been helpful, courteous, and pleasa I have worked with David Wilson several times, and I went straight to him for help with my vehicle. He has always been helpful, courteous, and pleasant. He was great at communicating status of this repair, and also kept me advised. I will recommend David to anyone, and will always want to work with him. More
by PFRANCIS1
Employees Worked With
David Wilson
March 10, 2020
Expert Quality Service They correctly diagnosed the issue and fixed the problem, performed a recall repair, and an oil change in one short visit. Great Service! Thanks guy They correctly diagnosed the issue and fixed the problem, performed a recall repair, and an oil change in one short visit. Great Service! Thanks guys! More
by Scott
Employees Worked With
Justin Payne
March 09, 2020
Recall issue Very good customer service. Set appointment and was told it would be up to 2 hours, was in and out in a little over an hour. Very good customer service. Set appointment and was told it would be up to 2 hours, was in and out in a little over an hour. More
by Linda Roberts
Employees Worked With
March 05, 2020
Excellent I dropped my car off in the morning and was contacted by noon letting me know what the issue was. Stuart was very good about communicating with me th I dropped my car off in the morning and was contacted by noon letting me know what the issue was. Stuart was very good about communicating with me throughout the process and got me taken care of in a very timely manner. Everything was great! More
by NANB1980
Employees Worked With
Stuart Parker
February 27, 2020
Had service vehicle repaired I really like this body shop. I am so glad that Gene is back with Metro Ford Body Shop. We had a service vehicle repaired due to a wreck and Gene re I really like this body shop. I am so glad that Gene is back with Metro Ford Body Shop. We had a service vehicle repaired due to a wreck and Gene really took great care of us. Had the vehicle back when we were told we would have it. More
by DFOSTER11
Employees Worked With
Gene Costello
February 24, 2020
Denise Anderson is incredible. Her personality and professionalism are top notch. She kept me involved throughout the entire visit. As always the service was completed in timely fashion. It was finish professionalism are top notch. She kept me involved throughout the entire visit. As always the service was completed in timely fashion. It was finished faster than time quoted. Great dealership, excellent staff. More
by DSPAULDING4
Employees Worked With
Denise Anderson
February 24, 2020
Brought my truck in for an oil change and it was not cleaned. Now there is an oil puddle in my garage. It’s a new house and had hoped to keep things clean for longer the this. I wish they took the time cleaned. Now there is an oil puddle in my garage. It’s a new house and had hoped to keep things clean for longer the this. I wish they took the time to clean up my truck like I would have if I had changed the oil myself. More
by JHFord
Employees Worked With
February 20, 2020
Service experience at Metro Ford There was an issue with my new ROUSH truck. The service department took the time to get with ROUSH to ensure the correct measures were taken to get m There was an issue with my new ROUSH truck. The service department took the time to get with ROUSH to ensure the correct measures were taken to get my truck back to where it should be. More
by tim
Employees Worked With
