Metro Ford of OKC - Service Center
Oklahoma City , OK
829 Reviews of Metro Ford of OKC - Service Center
The Metro Ford Service Department has outstanding customer service. They made me feel that my vehicle was very important and that I was very well taken care of! Thank you David Wilson! customer service. They made me feel that my vehicle was very important and that I was very well taken care of! Thank you David Wilson! More
Service was prompt and price for repairs were reasonable considering the work that needed to be done. David helped get some quotes on extra repairs and had current repairs done the same day. I inspected the considering the work that needed to be done. David helped get some quotes on extra repairs and had current repairs done the same day. I inspected the work that was done and they did some clean work. I will be returning soon for additional repairs on my expedition. More
Returned for more routine repairs and service department did an excellent job. Extensive axle work was done on my expedition and they had the job done the same day. I will be returning for more repairs. did an excellent job. Extensive axle work was done on my expedition and they had the job done the same day. I will be returning for more repairs. More
Metro Ford has always provided excellent service in Service Department. All Team members are great . And never had to wait long. They are very informative as you wait . Service Department. All Team members are great . And never had to wait long. They are very informative as you wait . More
First time was great second not so much. Friendly guys, but couldn't give a simple answer. Poor communication Let's just say I picked it up and took it to another dealer. Friendly guys, but couldn't give a simple answer. Poor communication Let's just say I picked it up and took it to another dealer. More
I appreciate all Denise’s work on making me happy with Metro’s service. She was very understanding and did a great job. I think the service department really didn’t as good. They did finally make the repa Metro’s service. She was very understanding and did a great job. I think the service department really didn’t as good. They did finally make the repairs they should have the first time I brought in, it just took them a very long time to do it. More
Good experience My mechanic was nice and provided honest opinions. Check-in and checkout processes were quick but detailed, and my instructions and wishes were follow My mechanic was nice and provided honest opinions. Check-in and checkout processes were quick but detailed, and my instructions and wishes were followed. Will be coming back. More
Denise treated my minor issue with respect and diligence to arrive at a quick and complete solution. I felt welcome to bring our cars in for continued service as needed. to arrive at a quick and complete solution. I felt welcome to bring our cars in for continued service as needed. More
Outstanding Service Justin and Daniel are both helpful.courteous, and great to work with. I can always rely on them when I get my vehicles serviced. They are thoroughly k Justin and Daniel are both helpful.courteous, and great to work with. I can always rely on them when I get my vehicles serviced. They are thoroughly knowledgeable and willing to go the extra mile to get things done, They make it easy to get needed service done! More