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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
829 Reviews

829 Reviews of Metro Ford of OKC - Service Center

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March 22, 2020

The Metro Ford Service Department has outstanding customer service. They made me feel that my vehicle was very important and that I was very well taken care of! Thank you David Wilson! More

by kylereinauer
Recommend Dealer
Yes
Employees Worked With
David Wilson, David Wilson
Mar 25, 2020 -

Metro Ford of OKC responded

Kyle, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

March 20, 2020

Service was prompt and price for repairs were reasonable considering the work that needed to be done. David helped get some quotes on extra repairs and had current repairs done the same day. I inspected the More

by undertheroseclosetotheflame
Recommend Dealer
Yes
Employees Worked With
David Wilson
Mar 25, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

March 20, 2020

Returned for more routine repairs and service department did an excellent job. Extensive axle work was done on my expedition and they had the job done the same day. I will be returning for more repairs. More

by undertheroseclosetotheflame
Recommend Dealer
Yes
Employees Worked With
David Wilson
Mar 25, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

March 19, 2020

Metro Ford has always provided excellent service in Service Department. All Team members are great . And never had to wait long. They are very informative as you wait . More

by BCDDRAIN
Recommend Dealer
Yes
Employees Worked With
David Wilson
Mar 25, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

March 19, 2020

First time was great second not so much. Friendly guys, but couldn't give a simple answer. Poor communication Let's just say I picked it up and took it to another dealer. More

by JCB0
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Commercial Service
March 18, 2020

I appreciate all Denise’s work on making me happy with Metro’s service. She was very understanding and did a great job. I think the service department really didn’t as good. They did finally make the repa More

by JASPERIV
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words, Jasper. We really appreciate you taking the time out to share your experience with us—and we agree, Denise is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 17, 2020

Good experience My mechanic was nice and provided honest opinions. Check-in and checkout processes were quick but detailed, and my instructions and wishes were follow More

by edergs1207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Metro Ford of OKC responded

Thank you for your review! We greatly appreciate your feedback and look forward to working with you again in the future!

March 16, 2020

Fast and friendly service. Thank you David! Although he could not find out I can still use my free oil change service, A for the effort. More

by TOKWANFAT
Recommend Dealer
Yes
Employees Worked With
David Wilson
Mar 17, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

March 16, 2020

Denise treated my minor issue with respect and diligence to arrive at a quick and complete solution. I felt welcome to bring our cars in for continued service as needed. More

by Snrphnx
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

March 13, 2020

Outstanding Service Justin and Daniel are both helpful.courteous, and great to work with. I can always rely on them when I get my vehicles serviced. They are thoroughly k More

by carbuyer101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 13, 2020 -

Metro Ford of OKC responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

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