Back

Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
829 Reviews

829 Reviews of Metro Ford of OKC - Service Center

Sort by
April 15, 2020

We loved our serviceman David Wilson. David made sure we stayed informed about the progress of our vehicle and made sure we had a rental. More

by latashacruikshank
Recommend Dealer
Yes
Employees Worked With
David Wilson
Apr 17, 2020 -

Metro Ford of OKC responded

Latasha, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 10, 2020

In for the WORKS oil change, tire rotation Oil was changed. Tires WERE NOT rotated. Tire serial numbers remained the same for LF, RF, LR, and RR. Called Metro. Obtained no acceptable solution. More

by DENVER.CTR.RITCHEY
Quality Of Work
Recommend Dealer
No
Employees Worked With
April 08, 2020

Needed my truck re-keyed with remote start and Stuart went above and beyond to get me taken care of. give them a call if need something done. More

by JEREMYNHENLEY
Recommend Dealer
Yes
Employees Worked With
Stuart Parker
Apr 10, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 08, 2020

Warning light for low coolant came on and remained. A thorough review of system was done with no leaks or malfunctions found. Coolant topped off and good to go, thanks More

by ANNE.FREDRICKSON
Recommend Dealer
Yes
Employees Worked With
Stuart Parker
Apr 10, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 03, 2020

Denise was excellent and kept me updated on all car repairs. I will use her again for any issues. She is very nice and pleasant More

by ACB2
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 03, 2020

quick response to my problem My touchscreen in my Explorer went out (after having the vehicle only 16 months). I was in a panic about what caused the problem. I was told to come More

by fullert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angela Dealand
Apr 10, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

March 30, 2020

TIME MANAGMENT AND CUSTOMER SERVICE BROUGHT MY CAR IN THEY WORKED TO GET THE PROBLEM SOLVED AND FIXED IN A TIMLEY FASHION AND VERY GOOD CUSOTOMER SERVICE. DAVID HELPED ME FROM POINT A TO More

by jayson.fickbohm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson
Apr 02, 2020 -

Metro Ford of OKC responded

Jayson, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

March 27, 2020

Service/Repair I called David on a Monday, had an appointment on Wednesday I delivered my Ford Explorer and they had a loaner car waiting on me and my car was ready More

by JASON.CENTURY21MOSLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson
Mar 27, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words, Jason. We really appreciate you taking the time out to share your experience with us—and we agree, David is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 25, 2020

Service was done promptly. The service rep, i forgot her name, was superb. The only thing i didn't like, is rhat someone in the service department, took my Hibdon Tires oil change sticker off my windsheild More

by MKLEID
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Metro Ford of OKC responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

March 23, 2020

Maintenance My service professional, Denise, was great to work with. She was very informative and kept me up to date on the status of my car. She only recommend More

by ROBMORRISON222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words, Rob. We really appreciate you taking the time out to share your experience with us—and we agree, Denise is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

...
61
...