Metro Ford of OKC - Service Center
Oklahoma City , OK
829 Reviews of Metro Ford of OKC - Service Center
In for the WORKS oil change, tire rotation Oil was changed. Tires WERE NOT rotated. Tire serial numbers remained the same for LF, RF, LR, and RR. Called Metro. Obtained no acceptable solution. Oil was changed. Tires WERE NOT rotated. Tire serial numbers remained the same for LF, RF, LR, and RR. Called Metro. Obtained no acceptable solution. More
Needed my truck re-keyed with remote start and Stuart went above and beyond to get me taken care of. give them a call if need something done. went above and beyond to get me taken care of. give them a call if need something done. More
Warning light for low coolant came on and remained. A thorough review of system was done with no leaks or malfunctions found. Coolant topped off and good to go, thanks thorough review of system was done with no leaks or malfunctions found. Coolant topped off and good to go, thanks More
Denise was excellent and kept me updated on all car repairs. I will use her again for any issues. She is very nice and pleasant repairs. I will use her again for any issues. She is very nice and pleasant More
quick response to my problem My touchscreen in my Explorer went out (after having the vehicle only 16 months). I was in a panic about what caused the problem. I was told to come My touchscreen in my Explorer went out (after having the vehicle only 16 months). I was in a panic about what caused the problem. I was told to come right on it; I sat in the service lounge for approximately an hour and a half while a programming update was completed. While I'm not thrilled about having something go wrong after such a short time, I am thrilled with the quick response and repair. More
TIME MANAGMENT AND CUSTOMER SERVICE BROUGHT MY CAR IN THEY WORKED TO GET THE PROBLEM SOLVED AND FIXED IN A TIMLEY FASHION AND VERY GOOD CUSOTOMER SERVICE. DAVID HELPED ME FROM POINT A TO BROUGHT MY CAR IN THEY WORKED TO GET THE PROBLEM SOLVED AND FIXED IN A TIMLEY FASHION AND VERY GOOD CUSOTOMER SERVICE. DAVID HELPED ME FROM POINT A TO POINT B HE WAS QUICK MADE SURE EVERYTHING WAS IN ORDER ALLI HAD TO DO WAS DROP OFF AND HE TOOK CARE OF EVERYTHING. HE EXPLAINED THE EXACT PROBLEM AND HAD HIS MECHANICS AND BODY SHOP MAKE SURE THE PROBLEM WAS FIXED. More
Service/Repair I called David on a Monday, had an appointment on Wednesday I delivered my Ford Explorer and they had a loaner car waiting on me and my car was ready I called David on a Monday, had an appointment on Wednesday I delivered my Ford Explorer and they had a loaner car waiting on me and my car was ready to be picked up Friday morning. David always goes the extra mile to help me out with my busy schedule. Thank you David! More
Service was done promptly. The service rep, i forgot her name, was superb. The only thing i didn't like, is rhat someone in the service department, took my Hibdon Tires oil change sticker off my windsheild name, was superb. The only thing i didn't like, is rhat someone in the service department, took my Hibdon Tires oil change sticker off my windsheild, and replaced it with a metro ford sticker. I didnt even get an oil change there. That pissed me off. More
Maintenance My service professional, Denise, was great to work with. She was very informative and kept me up to date on the status of my car. She only recommend My service professional, Denise, was great to work with. She was very informative and kept me up to date on the status of my car. She only recommended the services that really needed to be done at this time. The service was pricey but it will keep my car running better and longer!! More