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Metro Ford of OKC - Service Center
Oklahoma City , OK
794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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794 Reviews of Metro Ford of OKC - Service Center
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February 12, 2020
Bad experience. Took the car in for an oil change and oil treatment. Also got a fuel treatment. After service the engine light is now on as the car runs rough with a misfire. To have someone look at the misf treatment. Also got a fuel treatment. After service the engine light is now on as the car runs rough with a misfire. To have someone look at the misfire issue that was not there before service I was told it would take 1 month. The car also is leaking oil. As for customer service I was told the bank owns the car now so it’s out of their hands. Had to take the car to another ford dealership to undo the damage they done. More
by DANBLAIR34
Verified CustomerEmployees Worked With
Lisa
February 12, 2020
The customers service is great.. The people always wanna work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! More
by gychuku
Employees Worked With
David Wilson
February 07, 2020
All the people were very considerate and helpful. I felt well cared for and my car was obviously well-serviced. Thank you! I will recommend your services. well cared for and my car was obviously well-serviced. Thank you! I will recommend your services. More
by karis.mcmurry
Employees Worked With
Stuart
February 04, 2020
The service I received from David was great. I was in and out fast. David explained an issue with my car with great patience and gave me a time when I should get a call from him once the parts were delivered out fast. David explained an issue with my car with great patience and gave me a time when I should get a call from him once the parts were delivered. More
by liliannabaeza
Employees Worked With
David Wilson
February 03, 2020
Pleasant experience I was greeted immediately, directed to the lounge, where I waited just a little under an hour. Watched television, read my book. All in all, a pleas I was greeted immediately, directed to the lounge, where I waited just a little under an hour. Watched television, read my book. All in all, a pleasant experience. More
by fullert
Employees Worked With
I don’t remember what the man's name was. Very personable.
January 31, 2020
Experience was fine, had to get an oil change No comment, we had to take our vehicle in to get an oil change and other recommended services. That is all I have to say. No comment, we had to take our vehicle in to get an oil change and other recommended services. That is all I have to say. More
by DFOSTER11
Employees Worked With
Daniel
January 30, 2020
Service Had my truck in for an oil change and tire rotation. Job was done in a profession manner. Good customer service. Felt like they care about doin Had my truck in for an oil change and tire rotation. Job was done in a profession manner. Good customer service. Felt like they care about doing a good job. More
by BOBELOISEOUTLAW
Employees Worked With
Connor Farnham
January 30, 2020
Replacement of rear shocks on my Mustang. The service center did an adequate job. Stuart had to order the parts again when they didn’t come in the first time.. Communication was lacking. He The service center did an adequate job. Stuart had to order the parts again when they didn’t come in the first time.. Communication was lacking. He had told me he would call me when the repairs were completed. After waiting to hear from him, I finally called. He said he had gotten busy and didn’t get a chance to call. I had some questions and he saiid he would call me the next morning with some answers...he didn’t...I had to call. I am disappointed in the customer service. More
by KC.POWELL
Employees Worked With
Stuart Parker
January 28, 2020
Service I brought my car in for 32,000 service and to buy new windshield wipers. During service they inspected the car and rotated the tires. I brought my car in for 32,000 service and to buy new windshield wipers. During service they inspected the car and rotated the tires. More
by LHEROD
Employees Worked With
Stuart Parker
January 27, 2020
I had a next day appointment which was convenient. The service team was helpful and friendly. It did take the 4 hours to finish the job but I’m satisfied with my vehicle repairs. service team was helpful and friendly. It did take the 4 hours to finish the job but I’m satisfied with my vehicle repairs. More
by NGSCOOBY78
Employees Worked With
Other Employees :
Jason Hutton, Averie Tucker, Arturo Deloera, Fred Finley, Marquan Struble, Cherie Vanhorn, Kirk Mitchell, Toni Lorchie
