Metro Ford of OKC - Service Center

Excellent I dropped my car off in the morning and was contacted by noon letting me know what the issue was. Stuart was very good about communicating with me th I dropped my car off in the morning and was contacted by noon letting me know what the issue was. Stuart was very good about communicating with me throughout the process and got me taken care of in a very timely manner. Everything was great! More

Had service vehicle repaired I really like this body shop. I am so glad that Gene is back with Metro Ford Body Shop. We had a service vehicle repaired due to a wreck and Gene re I really like this body shop. I am so glad that Gene is back with Metro Ford Body Shop. We had a service vehicle repaired due to a wreck and Gene really took great care of us. Had the vehicle back when we were told we would have it. More

Denise Anderson is incredible. Her personality and professionalism are top notch. She kept me involved throughout the entire visit. As always the service was completed in timely fashion. It was finish professionalism are top notch. She kept me involved throughout the entire visit. As always the service was completed in timely fashion. It was finished faster than time quoted. Great dealership, excellent staff. More

Service experience at Metro Ford There was an issue with my new ROUSH truck. The service department took the time to get with ROUSH to ensure the correct measures were taken to get m There was an issue with my new ROUSH truck. The service department took the time to get with ROUSH to ensure the correct measures were taken to get my truck back to where it should be. More

Metro Ford of Oklahoma City is the most convenient Ford dealership for those of us who live in the midtown areas of the city. Their service is reliable and trustworthy with an obvious emphasis on customer dealership for those of us who live in the midtown areas of the city. Their service is reliable and trustworthy with an obvious emphasis on customer service, including transportation when that is the customer's preference. More

Service work corrected issue I was having with braking system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. More

Oil change time is awful I had to wait 1hour and 35 minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again bec minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again because they hose you and do want to buy it back from you even though they gave you the negative equity to begin with. Would never recommend this dealer to anyone I know. More

Very Polite people & Great Customer Service, I will be recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast More

Warranty work. I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I ag I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I agreed to pay for it and I was told they would check on it Monday and let me know if I could get a refund. I got a call early Monday morning (to my surprise) letting me know they would refund me the money. I really appreciate the way they took care of this! More