Metro Ford of OKC - Service Center

I appreciate all Denise’s work on making me happy with Metro’s service. She was very understanding and did a great job. I think the service department really didn’t as good. They did finally make the repa Metro’s service. She was very understanding and did a great job. I think the service department really didn’t as good. They did finally make the repairs they should have the first time I brought in, it just took them a very long time to do it. More

Good experience My mechanic was nice and provided honest opinions. Check-in and checkout processes were quick but detailed, and my instructions and wishes were follow My mechanic was nice and provided honest opinions. Check-in and checkout processes were quick but detailed, and my instructions and wishes were followed. Will be coming back. More

Fast and friendly service. Thank you David! Although he could not find out I can still use my free oil change service, A for the effort. could not find out I can still use my free oil change service, A for the effort. More

Denise treated my minor issue with respect and diligence to arrive at a quick and complete solution. I felt welcome to bring our cars in for continued service as needed. to arrive at a quick and complete solution. I felt welcome to bring our cars in for continued service as needed. More

Always great service and communication. Stuart kept me updated with what they were doing and when the car would be ready. I'll go back again! updated with what they were doing and when the car would be ready. I'll go back again! More

Outstanding Service Justin and Daniel are both helpful.courteous, and great to work with. I can always rely on them when I get my vehicles serviced. They are thoroughly k Justin and Daniel are both helpful.courteous, and great to work with. I can always rely on them when I get my vehicles serviced. They are thoroughly knowledgeable and willing to go the extra mile to get things done, They make it easy to get needed service done! More

Justin was very thorough and very helpful Justin was Great and very thorough! It took too long for the vehicle to be seen by a mechanic. I understand some of the mechanics were off and had a Justin was Great and very thorough! It took too long for the vehicle to be seen by a mechanic. I understand some of the mechanics were off and had a backlog when they returned. More

Issue with five month old 2020 Explorer I have worked with David Wilson several times, and I went straight to him for help with my vehicle. He has always been helpful, courteous, and pleasa I have worked with David Wilson several times, and I went straight to him for help with my vehicle. He has always been helpful, courteous, and pleasant. He was great at communicating status of this repair, and also kept me advised. I will recommend David to anyone, and will always want to work with him. More

Expert Quality Service They correctly diagnosed the issue and fixed the problem, performed a recall repair, and an oil change in one short visit. Great Service! Thanks guy They correctly diagnosed the issue and fixed the problem, performed a recall repair, and an oil change in one short visit. Great Service! Thanks guys! More

Recall issue Very good customer service. Set appointment and was told it would be up to 2 hours, was in and out in a little over an hour. Very good customer service. Set appointment and was told it would be up to 2 hours, was in and out in a little over an hour. More