Metro Ford of OKC - Service Center

quick response to my problem My touchscreen in my Explorer went out (after having the vehicle only 16 months). I was in a panic about what caused the problem. I was told to come My touchscreen in my Explorer went out (after having the vehicle only 16 months). I was in a panic about what caused the problem. I was told to come right on it; I sat in the service lounge for approximately an hour and a half while a programming update was completed. While I'm not thrilled about having something go wrong after such a short time, I am thrilled with the quick response and repair. More

TIME MANAGMENT AND CUSTOMER SERVICE BROUGHT MY CAR IN THEY WORKED TO GET THE PROBLEM SOLVED AND FIXED IN A TIMLEY FASHION AND VERY GOOD CUSOTOMER SERVICE. DAVID HELPED ME FROM POINT A TO BROUGHT MY CAR IN THEY WORKED TO GET THE PROBLEM SOLVED AND FIXED IN A TIMLEY FASHION AND VERY GOOD CUSOTOMER SERVICE. DAVID HELPED ME FROM POINT A TO POINT B HE WAS QUICK MADE SURE EVERYTHING WAS IN ORDER ALLI HAD TO DO WAS DROP OFF AND HE TOOK CARE OF EVERYTHING. HE EXPLAINED THE EXACT PROBLEM AND HAD HIS MECHANICS AND BODY SHOP MAKE SURE THE PROBLEM WAS FIXED. More

Service/Repair I called David on a Monday, had an appointment on Wednesday I delivered my Ford Explorer and they had a loaner car waiting on me and my car was ready I called David on a Monday, had an appointment on Wednesday I delivered my Ford Explorer and they had a loaner car waiting on me and my car was ready to be picked up Friday morning. David always goes the extra mile to help me out with my busy schedule. Thank you David! More

Service was done promptly. The service rep, i forgot her name, was superb. The only thing i didn't like, is rhat someone in the service department, took my Hibdon Tires oil change sticker off my windsheild name, was superb. The only thing i didn't like, is rhat someone in the service department, took my Hibdon Tires oil change sticker off my windsheild, and replaced it with a metro ford sticker. I didnt even get an oil change there. That pissed me off. More

Maintenance My service professional, Denise, was great to work with. She was very informative and kept me up to date on the status of my car. She only recommend My service professional, Denise, was great to work with. She was very informative and kept me up to date on the status of my car. She only recommended the services that really needed to be done at this time. The service was pricey but it will keep my car running better and longer!! More

The Metro Ford Service Department has outstanding customer service. They made me feel that my vehicle was very important and that I was very well taken care of! Thank you David Wilson! customer service. They made me feel that my vehicle was very important and that I was very well taken care of! Thank you David Wilson! More

Service was prompt and price for repairs were reasonable considering the work that needed to be done. David helped get some quotes on extra repairs and had current repairs done the same day. I inspected the considering the work that needed to be done. David helped get some quotes on extra repairs and had current repairs done the same day. I inspected the work that was done and they did some clean work. I will be returning soon for additional repairs on my expedition. More

Returned for more routine repairs and service department did an excellent job. Extensive axle work was done on my expedition and they had the job done the same day. I will be returning for more repairs. did an excellent job. Extensive axle work was done on my expedition and they had the job done the same day. I will be returning for more repairs. More

Metro Ford has always provided excellent service in Service Department. All Team members are great . And never had to wait long. They are very informative as you wait . Service Department. All Team members are great . And never had to wait long. They are very informative as you wait . More