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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
794 Reviews

794 Reviews of Metro Ford of OKC - Service Center

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April 24, 2020

Good dependable, courteous, thorough sevice. Work was done in a timely manner. I've never had any issues with Metro since I bought my second truck. More

by BUCKSGT85
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Dealand
Apr 27, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 22, 2020

Just an overall great experience. Technician - Dennis Gros. Great work. Advisor - David Wilson. Great help and assistance as always. Service Manager - Jim Arnold. Great effort in More

by GRANTMOEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Gros and the 2 ladies working in checkout/admin, Jim Arnold, David Wilson
Apr 23, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review, Grant! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

April 21, 2020

Metro Ford of OKC was absolutely amazing! Gene was so helpful from beginning to end, he even came in on his day off to make sure everything was taken care of. It only took two weeks and my car looks even More

by valeriagomez23
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Parker, Jim Arnold, David Wilson, Angela Dealand, Richard Unrein
Apr 21, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review, Valeria! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

April 21, 2020

Very considerate team of service. We are very pleased with service. David made sure the problem was fixed. Thank you for the pick up and delivery. We appreciate all that was done. More

by DORENESHADID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Parker, David Wilson
Apr 21, 2020 -

Metro Ford of OKC responded

Dorene, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 21, 2020

Oil change The staff was so nice and accommodating, they were wonderful. The only issue I had was they told me they were going to rotate my tires, and specifical More

by MARYAHCRAFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure of their names
Apr 23, 2020 -

Metro Ford of OKC responded

Mary, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 15, 2020

We loved our serviceman David Wilson. David made sure we stayed informed about the progress of our vehicle and made sure we had a rental. More

by latashacruikshank
Recommend Dealer
Yes
Employees Worked With
David Wilson
Apr 17, 2020 -

Metro Ford of OKC responded

Latasha, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 10, 2020

In for the WORKS oil change, tire rotation Oil was changed. Tires WERE NOT rotated. Tire serial numbers remained the same for LF, RF, LR, and RR. Called Metro. Obtained no acceptable solution. More

by DENVER.CTR.RITCHEY
Quality Of Work
Recommend Dealer
No
Employees Worked With
April 08, 2020

Needed my truck re-keyed with remote start and Stuart went above and beyond to get me taken care of. give them a call if need something done. More

by JEREMYNHENLEY
Recommend Dealer
Yes
Employees Worked With
Stuart Parker
Apr 10, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 08, 2020

Warning light for low coolant came on and remained. A thorough review of system was done with no leaks or malfunctions found. Coolant topped off and good to go, thanks More

by ANNE.FREDRICKSON
Recommend Dealer
Yes
Employees Worked With
Stuart Parker
Apr 10, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 03, 2020

Denise was excellent and kept me updated on all car repairs. I will use her again for any issues. She is very nice and pleasant More

by ACB2
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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