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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
794 Reviews

794 Reviews of Metro Ford of OKC - Service Center

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May 07, 2020

Everyone one was courteous and helpful Always bring my Everyone one was courteous and helpful Always bring my vehicle there for maintenance That is all i have to say Doesn't take 25 words to reply More

by VICKIEJACKSON1947
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Young
May 08, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review, Vickie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

May 07, 2020

They are nice and friendly helpful and kind they listen to you and try to get you the right price that works for you thank you More

by GENE.CRAWFORD6969
Recommend Dealer
Yes
Employees Worked With
David Wilson
May 08, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review, Gene! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

May 07, 2020

Great Experience Excellent experience! Denise did a great job ordering the parts and scheduling the service. Kept me informed about the progress and the expected time More

by DON.JAMESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review, Don! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

May 01, 2020

Great place great experience. Exceptional service department experience. Friendly professional staff that goes above and beyond regular expectations. You’re treated like you were a family member. More

by GRANTMOEN
Recommend Dealer
Yes
Employees Worked With
Jim Arnold, David Wilson
May 06, 2020 -

Metro Ford of OKC responded

Grant, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 30, 2020

Did the Right Thing Had an issue with the drivers seat cover, front latches wouldn't stay hooked up. Took it to a different dealership closer to my house, which said the More

by dertibird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 29, 2020

As always the service was excellent. I had an appointment to vet new tires on the car. They were ready for me when I arrived and the service was completed quickly. More

by STEVEM
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Metro Ford of OKC responded

Steve, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 29, 2020

Brought the care in for an oil change. As I've come to expect the service was performed quickly and I was on my way in no time. More

by STEVEM
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Metro Ford of OKC responded

Steve, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 27, 2020

Everything was done as promised. We had to reschedule originally and they accommodated us perfectly. We brought the truck in and they fixed what was wrong and gave us an estimate on More

by TERRYD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in Service
Apr 27, 2020 -

Metro Ford of OKC responded

Terry, thank you so much for your review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 25, 2020

The service was quick and courteous. Rachel was very nice. She explained how to use my ford pass points and how to document on it More

by wayno007
Recommend Dealer
Yes
Employees Worked With
Rachel, Giovanni Young
Apr 27, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

April 24, 2020

Nice to feel taken care of. Denise couldn't have been more accommodating. Great listening skills (so rare these days); very knowledgable (because I ask a lot of questions); and More

by TWAYNE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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