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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
894 Reviews
Call Service Center (405) 492-6677

894 Reviews of Metro Ford of OKC - Service Center

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November 16, 2020

They did services without telling me and lied and said they talked about it. So yeah I’m not going back there and will not recommend anyone to. More

by A Kelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lois
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November 15, 2020

The staff was very friendly courteous and helpful. Work was done in a very timely manner. Lois Quintero was very helpful . I will be coming back for more service. More

by GLORIAJEAN0411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Dealand, Elisha Walker
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Nov 16, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review, Gloria! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

November 12, 2020

There is still a problem with the antifreeze light. It went out for a few days but it is back. I just don't understand!! Nothing gets fixed the first time it is brought in...it seems to be never ending. More

by DIANEROBERSON
Recommend Dealer
No
Employees Worked With
Elisha Walker
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November 12, 2020

I am very pleased with the work performed on my truck!the work was done in a timely manner. The truck drives better than it has in a while! Good job! More

by JFM812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lois quintero
Report | Print
Nov 13, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

November 10, 2020

Lois Quintero Has been very helpful and took good care of me. She was very friendly and answered all my questions with a smile and patience More

by ANUSHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lois Quintero
Report | Print
Nov 11, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

November 06, 2020

Fast friendly service with easy in and out check-in will continue to use them for all my needs good price for the work preformed More

by jmccormick393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Unrein
Report | Print
Nov 06, 2020 -

Metro Ford of OKC responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and always leaving us a positive review! We look forward to seeing you at your next check-in.

November 04, 2020

They always offer a Excellent service and best atention to the costumers i love the facilities and I love to see all the trucks while I wait More

by SIAMY.URIBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisha Walker
Report | Print
Nov 06, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!

November 03, 2020

Had several Mustangs in service for the brake pedal recall and Ryan gave us great service and got my vehicles back as soon as he received the parts. More

by thomas.davidson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Prickett
Report | Print
Nov 04, 2020 -

Metro Ford of OKC responded

Thomas, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

October 28, 2020

Advisor stayed late to get me into a loaner Ryanshuttle Advisor stayed late to get me into a loaner Ryan shuttle driver excellent everyone perfect coffee was delicious, did i mention the coffee More

by jrobin0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan 5 star
Report | Print
Oct 30, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5-star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

October 27, 2020

I got checked in quickly on Saturday morning, Rachel explained every detail of the body shop items, the maintenance was fast. The price is very reasonable. But not everyone in the waiting room wear a ma More

by CATHYMCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Oct 30, 2020 -

Metro Ford of OKC responded

Thank you for the kind words, Cathy! We’re so happy your visit at Metro Ford went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome patients like you. Thanks again!

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