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Metro Ford of OKC - Service Center
Oklahoma City , OK
843 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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843 Reviews of Metro Ford of OKC - Service Center
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Verified Customer
April 08, 2021
IT TOOK TO LONG AND COST ALOT MORE THAN I EXPECTED AND HAD THEM NOT DO 3 OTHER THINGS THEY SUGGESTED WHEN THEY FINALLY BROUGHT MY TRUCK BACK THEY DIDNT HOOK UP LINES ON MY GAS TANK SO THEY SENT A WRECKER HAD THEM NOT DO 3 OTHER THINGS THEY SUGGESTED WHEN THEY FINALLY BROUGHT MY TRUCK BACK THEY DIDNT HOOK UP LINES ON MY GAS TANK SO THEY SENT A WRECKER BACK TO PICK UP TO FIX AGAIN IN MY JOB U DO THIS AND U WONT BE IN BUSINESS LONG More
by lboejim
Employees Worked With
April 08, 2021
Friendly attitudes all around as well as fast and easy service. Would recommend. Was directed to where I needed to go with ease. And my vehicle’s interior was left as it was when I handed the keys over. service. Would recommend. Was directed to where I needed to go with ease. And my vehicle’s interior was left as it was when I handed the keys over. More
by khud007
Employees Worked With
Lois Quintero
April 07, 2021
Easy to make appointment. Work done quickly and well. No problems. Service advisors were very attentive to my needs and keeping me informed of the progress of the work. problems. Service advisors were very attentive to my needs and keeping me informed of the progress of the work. More
by PORTERSTONE
Employees Worked With
Denise Anderson, Courtney Lester
April 07, 2021
I dropped my truck off for a rear differential leak and had my truck back the next day. They communicated what was wrong with the truck and how long it would take to fix. Excellent experience had my truck back the next day. They communicated what was wrong with the truck and how long it would take to fix. Excellent experience More
by davidw.tanner
April 06, 2021
Quick and easy. Painless. They serviced my vehicle with four recalls in one day. Very impressive. I will return to metro ford for future service four recalls in one day. Very impressive. I will return to metro ford for future service More
by BRYAN.THOMPSON01
Employees Worked With
Courtney Lester
April 06, 2021
No complaints on this visit; the team reached out to help schedule my appointment, and kept me in the loop while the work was taking place! ('Tis a vast improvement over my previous visit at the start of the schedule my appointment, and kept me in the loop while the work was taking place! ('Tis a vast improvement over my previous visit at the start of the pandemic, when I had an eight-hour wait due to staffing issues; it looks like they're back up to full capacity now.) More
by DH_713
Employees Worked With
Denise
April 05, 2021
Not a good experience. Received the truck back and my wife was complaining about additional noises coming from engine compartment under a load. I opened the hood and discovered that the air inlet ducting wife was complaining about additional noises coming from engine compartment under a load. I opened the hood and discovered that the air inlet ducting to the air filter was not push pinned back and was trying to suck itself into the air box. Additionally the air filter box top was not snapped back on allowing unfiltered air into the engine. This was the dealership that I purchased the truck from and I was assuming that we would receive better service versus going to a different dealership. That was not the case, they had the truck for a week and we were not given any type of option for a loaner vehicle even though ours was in for warranty work. More
by JASON_GILLPATRICK
Employees Worked With
Do not recall
April 04, 2021
Not impressed. Sold me my truck with bad tint on the windows. The tint is guaranteed so that seemed odd. I brought the truck in to have both side windows fixed. The only fixed one side. Why? Then I was windows. The tint is guaranteed so that seemed odd. I brought the truck in to have both side windows fixed. The only fixed one side. Why? Then I was told they would come get the truck and fix it and then bring it back to me but I have heard nothing. Why? More
by glendamccully
Employees Worked With
Lauren Betz
