Back

Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
829 Reviews

829 Reviews of Metro Ford of OKC - Service Center

Sort by
January 03, 2025

The place had great service and great ppl that work there. Car was done quick More

by sean_r82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad you had a great experience and that your car was serviced quickly. We look forward to helping you again! 🚗👍

January 02, 2025

Denise was prompt, thorough, and trustworthy. She communicated very well throughout the whole process. She is an excellent service writer. More

by DJEFFYZ44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffries, David
Jan 03, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're thrilled to hear Denise provided prompt, thorough, and trustworthy service. We'll be sure to share your compliments with her! 😊

January 01, 2025

Has always been a pleasure! No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . More

by GNL3628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad to hear you consistently have a pleasant experience with no pressure. We appreciate your trust and look forward to serving you again soon! 😊✨

December 14, 2024

Denise resurrected the level of service for my vehicle to the point where we have clear communication and my vehicle is maintained in top condition. Thanks so much! More

by boies8824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Metro Ford of OKC responded

Thank you for the great feedback! We're so glad Denise was able to provide clear communication and maintain your vehicle in top condition. We truly appreciate your trust!

December 11, 2024

Quick and excellent service. Any and all questions I had were answered thoroughly. Courtesy vehicle provided during service made for a very convenient experience. More

by cody.rollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Metro Ford of OKC responded

Thank you for your kind words! We're thrilled to hear you had a convenient and positive experience with our team. Providing thorough answers and a courtesy vehicle is all part of our commitment to excellent service. We appreciate your feedback!

November 20, 2024

Good accesible faster good inventory good costumer service clean place clean cars very good mechanic More

by jose87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Metro Ford of OKC responded

Thank you, Jose! We're thrilled you enjoyed the speedy service, great inventory, and clean environment. Your feedback means a lot to us! 🚗👍

November 13, 2024

My F150 was in for service getting a tuneup and a battery terminal replaced, my service representative Denise always handles my vehicles and is always courteous and professional. More

by kevin.wallace0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Metro Ford of OKC responded

Kevin, thank you for your feedback! We’re glad to hear that Denise provided excellent service and took care of your F150. We truly appreciate your continued trust in us and look forward to assisting you again!

November 13, 2024

These guys play games, jack up prices and are none responsive when you email, text or call them. Overall dishonest. Worst car buying experience I ever had. More

by vance.duncan
Recommend Dealer
No
Employees Worked With
John Harvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Metro Ford of OKC responded

Vance, we sincerely apologize for your frustrating experience. It’s never our intention to make our customers feel unheard or misled. We take your feedback seriously and will work to address these issues moving forward. Thank you for bringing this to our attention.

October 30, 2024

Requested follow up but did not receive any. Responses via text were delayed and sometimes difficult to understand until I called the dealership service department. Work was not fully completed. More

by DR_SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, Dr. Sanders. We sincerely apologize for the lack of follow-up and any confusion with our communication. Your experience is important to us, and we’d like to resolve the issue with your service. Please reach out to us directly so we can address your concerns.

October 27, 2024

The staff were professional very knowledgeable, and courteous.they gave me Very good service, thanks sincerely Elvira Cornish. More

by JOECORNISH9911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Metro Ford of OKC responded

Thank you, Joe! We’re glad to hear that our staff provided you with professional and courteous service. Your kind words are greatly appreciated!

...
4
...