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Metro Ford of OKC - Service Center
Oklahoma City , OK
843 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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843 Reviews of Metro Ford of OKC - Service Center
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April 28, 2021
Service was fine, entire front seating area (passenger and driver seat and console) was stained by what looked like shop oil transferred from someones clothes and driver seat and console) was stained by what looked like shop oil transferred from someones clothes More
by SPRINTSNOB
Verified CustomerEmployees Worked With
April 27, 2021
Great service! Everything was done in a professional manner and in an appropriate time frame. Very friendly and courteous staff. I would recommend them for any service need. manner and in an appropriate time frame. Very friendly and courteous staff. I would recommend them for any service need. More
by jvaughan1
Employees Worked With
April 27, 2021
I was told my car was most likely ready on Friday 4/2/2021. No communication after that text. Monday 4/5/2021 texted it would not be ready until 4/12/2021. I asked for a $.0.80 bushing on a shifter 4/2/2021. No communication after that text. Monday 4/5/2021 texted it would not be ready until 4/12/2021. I asked for a $.0.80 bushing on a shifter arm to be replaced and for a new key fob to be ordered. Both were not done during this repair. I was told you needed to order fob and would call me. No call or any communication since I picked up the car. So I can not rate you high since items I asked for were not completed and the communication has been unusual. More
by trenton.telford
Employees Worked With
Not sure
April 27, 2021
Everything was great with my service. I will bring my vehicle back for service in the future as needed. Thank you for asking for my feedback vehicle back for service in the future as needed. Thank you for asking for my feedback More
by ANITAJOHNSON1959
Employees Worked With
April 26, 2021
Great Customer Service!! I have purchased 2 vehicles over the past year and have been very happy with the service and sales departments. I would definitely recommend. over the past year and have been very happy with the service and sales departments. I would definitely recommend. More
by tim
Employees Worked With
Christopher Rutledge
April 24, 2021
Great service don’t need to put twenty five word review when not necessary. Don’t have anything else to say. Make review at least 2 words that is all that is necessary. when not necessary. Don’t have anything else to say. Make review at least 2 words that is all that is necessary. More
by CRL.BEAVER
Employees Worked With
Lois Quintero
April 24, 2021
Terrible customer service. Ever calls me back and have to jump through hoops to get something fixed. Really not impressed so far with this place jump through hoops to get something fixed. Really not impressed so far with this place More
by glendamccully
Employees Worked With
Lauren Betz
April 23, 2021
Excellent service, everyone was very friendly and professional. I did not have to wait long to have my car serviced. Overall, very pleasant experience. No complaints. professional. I did not have to wait long to have my car serviced. Overall, very pleasant experience. No complaints. More
by ARBERTHA
Employees Worked With
Other Employees :
The older gentleman that brought my car around- very nice , Courtney Lester
April 23, 2021
Even though the service dept. seemed to be very over loaded , my vehicle needs were more than addressed ! Lois Quintero and her staff kept me well informed as to the progress and put me back on the r loaded , my vehicle needs were more than addressed ! Lois Quintero and her staff kept me well informed as to the progress and put me back on the road in a timely manner! Thank you Elmer White More
by REVYOURHORSE
Employees Worked With
Lois Quintero
