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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
843 Reviews

843 Reviews of Metro Ford of OKC - Service Center

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May 24, 2021

Very friendly, knowledgeable and helpful. They have been taking care of my vehicle since I purchased it in 2010. I have always been pleased with the service. More

by MSJKBOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

I got an oil change and my tires rotated. When I dropped it off I ask if they could do a reset as I bought a used car. it was all done when I picked it up. More

by DEANHANEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lois Quintero
May 22, 2021

Great service and I appreciate them keeping me informed of anything that needed done and letting me know before charging me. Plus I like the fact that they can text and email me and don't keep me tied up o More

by Zmom2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Lester
May 19, 2021

Very smooth experience from start to finish, price was good, very fast and thorough service. Everyone was friendly and the dealership was clean. I will be back. More

by DAVID@ADOCONSTRUCTIONLLC.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Courtney was awesome to work with! Very fast and thorough service. Waiting area is accommodating and well kept. Recommend service at Metro Ford. Will continue to use. More

by HUSKER2268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Lester
May 17, 2021

This place does not call or text you about anything going on. you have to check with them and then a excuse is giving every time. My car sat at the service center for two weeks with nothing being fixed. A ra More

by lindsay74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The service manager was lazy and rude. , Courtney Lester
May 20, 2021 -

Metro Ford of OKC responded

Hello, Lindsay. We have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (405) 438-3330 and ask to speak with a manager.

May 16, 2021

I was very with the service I recieved. Everyone was friendly and asked if I needed anything. The sainting room was comfortable and with the tv it kept me from getting bored. More

by DWIGHTU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Lester
May 13, 2021

Great great great great great great great great great Great great great great great great great great great Great great great great great great great great great More

by BLESTHEMIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Lester, Daniel Ybarra
May 12, 2021

I have never had a service center complete any work on my fusion in less that 1 hour. I was in our waiting room for 30 minutes. VERY well done. Everyone gets 5 stars! More

by KE6WPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Arnold, Richard Unrein, Kevin Steffensen, Lois Quintero, Courtney Lester, Christopher Rutledge, Daniel Ybarra
May 10, 2021

Daniel is very helpful and prompt. We are called and texted about our vehicles progress. And they are not pushy about further recommendations. Would definitely recommend. More

by SCARYVET4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
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