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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
793 Reviews
Call Service Center (405) 492-6677

793 Reviews of Metro Ford of OKC - Service Center

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June 20, 2024

Quick service,professional staff Matt had my vehicle in & out in less then an hour More

by gdpresley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Watson
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Jun 21, 2024 -

Metro Ford of OKC responded

Thank you, gdpresley! We're delighted to hear that you had a quick and professional service experience with Matt. We appreciate your feedback and look forward to serving you again in the future!

June 19, 2024

Justin’s always on top of things to keep our crappy vehicles running for us. What a monumental task that is. More

by joseph.eppison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Metro Ford of OKC responded

Thank you, Joseph! We're glad to hear that Justin has been so helpful in keeping your vehicles running smoothly. We appreciate your feedback and look forward to our next chance to serve you!

June 17, 2024

We love using Metro Ford. We have purchased 2 vehicles from Chris Derek and we always use their service department. Ryan Bronson is the advisor we always let take care of our More

by Amcconnells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murphy
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Jun 17, 2024 -

Metro Ford of OKC responded

Thank you for your loyalty and trust in Metro Ford of OKC, AMC! We're delighted to hear that Chris and Ryan have provided you with excellent service. We look forward to continuing to serve you in the future.

June 16, 2024

Quick service, professional. Justin does a great job in communication. I will continue to bring my Ford vehicle to this facility. More

by bcornett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Metro Ford of OKC responded

Thank you for your feedback! We're delighted to hear that you had a quick and professional service experience with Justin. We look forward to continuing to provide excellent service for your Ford vehicle.

June 14, 2024

Justin Payne helped by quoting the repair cost several times. We had no other contact with Metro Ford. More

by mcbcomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear that Justin Payne was able to assist you with your repair quotes. If you have any other questions or need further assistance, please don't hesitate to reach out.

June 10, 2024

excellent service department, Justin always goes above and beyond to get us in and out in a timely fashion More

by dodom0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Metro Ford of OKC responded

Thank you for your kind words! We're glad to hear that Justin and our service department provided excellent service. We'll make sure to pass along your appreciation to Justin.

June 05, 2024

ive been your client for the past 15 years i live in the neighborhood and that is why i preffer using this location for my car needs. looks like things has changed, i noticed new people and the vibe is dif More

by isaias.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Metro Ford of OKC responded

Thank you for your loyalty over the past 15 years, Isaias! We're glad to hear you had a positive experience with our new team. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.

May 10, 2024

Jesus was great keeping me informed on my "we owe" parts. I would definitely buy from him again. More

by lisahartman
Recommend Dealer
Yes
Employees Worked With
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Esquivel
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May 15, 2024 -

Metro Ford of OKC responded

Thank you, Lisahartman! We're delighted to hear that Jesus provided great service and kept you informed about your "we owe" parts. We appreciate your feedback and look forward to assisting you again in the future!

May 03, 2024

If I didn’t have free oil changes with them, I would never go back. More

by 78223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
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May 03, 2024 -

Metro Ford of OKC responded

Thank you for sharing your feedback with us, 78223. We're sorry to hear that your experience didn't meet your expectations. If there's anything specific we can do to improve your experience in the future, please let us know.

April 27, 2024

Denise is always great with taking care of my truck. She always explains what I need and goes above and beyond. More

by JGROVE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Metro Ford of OKC responded

JGROVE1965, thank you for sharing your experience with Denise! We're thrilled to hear that she consistently provides great service for your truck, going above and beyond to ensure your needs are met. We'll be sure to pass along your kind words. If you ever need anything else, don't hesitate to reach out. We appreciate your loyalty!

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