Metro Ford of OKC - Service Center
Oklahoma City , OK
794 Reviews of Metro Ford of OKC - Service Center
I think the diagnostic fee is a joke when there is no need to perform it. I got charged the $150 fee, the tech failed to replace the camera wiring harness. It cost me another trip and I wasted about 4 ho need to perform it. I got charged the $150 fee, the tech failed to replace the camera wiring harness. It cost me another trip and I wasted about 4 hours of my time. I told them it needed a camera and the wiring harness when I left the vehicle. Since my time and money isn’t important, I guess that I shouldn’t complain. Jim More
The service was done in a reasonable amount of time. My advisor Daniel was great very friendly. The other staff members were all courtesy and friendly. advisor Daniel was great very friendly. The other staff members were all courtesy and friendly. More
Metro Ford Service Center has all the categories covered, Friendy, Courteous Staff, Open Communication, and great technicians, a model service department here in OKC. I recently had to change dealerships for Friendy, Courteous Staff, Open Communication, and great technicians, a model service department here in OKC. I recently had to change dealerships for service and I read the good reviews about Metro. I drove in the next morning to check out how things looked and ran. Been a long long time since I saw one operate so smoothly. More
All the guys in service department are very helpful. From the time you get on service drive the advisor is right there to take care if you. Metro Ford has a great team!! Thank you all. This includes t From the time you get on service drive the advisor is right there to take care if you. Metro Ford has a great team!! Thank you all. This includes the techs. Thank you Denise, Courtney, Lois and Chris More
Metro Ford reached out to me about a recall that was out on my transmission and offered to set up an appointment with a loaner truck to cover me for two days. Staff were courteous and had my truck back to m on my transmission and offered to set up an appointment with a loaner truck to cover me for two days. Staff were courteous and had my truck back to me on time with additional recalls corrected. More
Someone quoted the wrong price for 4 tires. Denise worked with metoo make it right. I appreciate how she worked with me. my husband wasn't happy about the mistake. It was quoted and in writing. In worked with metoo make it right. I appreciate how she worked with me. my husband wasn't happy about the mistake. It was quoted and in writing. In the end, it was a win win for everyone. More
Worst dealership I’ve ever dealt with. From the service department to the general managers. My brakes clearly needed servicing, and they wouldn’t even perform a diagnostic as they just kept saying my brake department to the general managers. My brakes clearly needed servicing, and they wouldn’t even perform a diagnostic as they just kept saying my brakes were fine. Try calling the general managers and they don’t even pick-up or return your call. They don’t put the customer first. They also claim to not know who the zone manager is, total circus they are running over there. Don’t recommend anyone to do business with them, EVER. More
Service is always great! Metro Ford promised to take care of several IOU's after my purchase, and those promises were delivered. Love my new bed liner! I highly recommend Metro Ford of OKC. Thank you care of several IOU's after my purchase, and those promises were delivered. Love my new bed liner! I highly recommend Metro Ford of OKC. Thank you Johnny Mahsetky, Donnie and Matt! : ) More
Service was great. All maintenance items taken care of and staff/technicians were over the top amazing! Would definitely bring my vehicle back to this location. and staff/technicians were over the top amazing! Would definitely bring my vehicle back to this location. More
Excellent service. Metro has serviced our cars for several years. Wouldn't take them anywhere else. Friendly, explains everything that needs to be done. Thank you. several years. Wouldn't take them anywhere else. Friendly, explains everything that needs to be done. Thank you. More