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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
794 Reviews

794 Reviews of Metro Ford of OKC - Service Center

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July 07, 2021

My appointment was easy to schedule online. The service dept staff was friendly and knowledgeable. I was in and out for my regular oil change quickly. More

by Suzanne R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Lester
July 07, 2021

Technician doesn’t reset the oil life announcement when he change my truck oil. And then if you return to see if they can help take another our. More

by duck081171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Metro Ford of OKC responded

Hello, your happiness is our number one priority, and this is not the standard we strive for here at Metro Ford of OKC. Thank you for taking the time to give us your feedback. We would like the opportunity to make this right. Please give us a call at (405) 766-7814.

July 06, 2021

I bought two vehicles from them. The first I had some problems trying to buy it. There was one person who stay late so that and fix the problem before I got there all I had to do was sign the new loan pa More

by jdfson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember name, but she was very nice and keep me informed of what was happening to my vehicle
July 01, 2021

Great Service!!! Did not get pushy trying sell service that was not need. Explain everything in manner that could be understood. Will be Back !!!!1 More

by BILLR3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Metro Ford was great. My Service Advisor Denise was friendly, offered recommended services, and checked on me while I waited for my vehicle. I will bring my vehicle back in the future. More

by nickaspinwall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Metro Ford of OKC responded

Hi, Nick! We are glad that you enjoyed interacting with the Metro Ford of OKC team. We look forward to seeing you in the future!

June 30, 2021

Because of Metro Ford's screw up I have to be INCONVENIENCED and bring my car back in to the shop to fix their mistake. More

by CTHOMAS75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lois Quintero
Jul 02, 2021 -

Metro Ford of OKC responded

Hello, we are very sorry to hear that you had such a bad experience with us. Your type of experience is not typical at our dealership. If there is anything we can do to make it right, please give us a call at (405) 766-7814.

June 28, 2021

The service on my truck was completed as agreed and on schedule. I was disappointed that there were no loaner cars available when I scheduled the service for my truck. More

by jasonrcarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Always have had a good experience. Denise always keeps me appraised of work and issues. No problems. More

by bingster961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Courtney was great to work with, kept me will informed on the progress. More

by sand5913
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Courtney Lester
June 28, 2021

Always pleasant. On time and great customer service. Lovely place More

by rsansom31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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