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Metro Ford of OKC - Service Center
Oklahoma City , OK
794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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794 Reviews of Metro Ford of OKC - Service Center
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July 16, 2021
Service was good but the mechanics left oil all over my carpet on the drivers side. They need to put a piece of plastic or paper so it doesn't get stained. carpet on the drivers side. They need to put a piece of plastic or paper so it doesn't get stained. More
by yadirabriones76
Verified CustomerEmployees Worked With
July 15, 2021
Overall service experience was excellent solely due to Denise getting me out the door without any out of pocket expense. The minus one star is to show my displeasure for not being provided a courtesy veh Denise getting me out the door without any out of pocket expense. The minus one star is to show my displeasure for not being provided a courtesy vehicle! Even though the lot seemed to be packed with new vehicles. More
by ROBERT@ES-LLC.NET
Employees Worked With
July 13, 2021
Denise was very helpful throughout the repair process. Great communication with frequent updates. She was always timely with answering my questions and providing information and options. Great communication with frequent updates. She was always timely with answering my questions and providing information and options. More
by sthomas14
Employees Worked With
July 12, 2021
The salesman was not very helpful after the sale always tried to put the situation of responsibility off on others when it came to the we owes on the new truck not very knowledgeable when it comes to the o tried to put the situation of responsibility off on others when it came to the we owes on the new truck not very knowledgeable when it comes to the other services or repair service that y’all offer. If you’re gonna sale vehicle’s you should now all about the body shop auto mechanics - detailing and be better organized More
by donmcneal69
Employees Worked With
Gabriel Tucker, Jason Hollingsworth
July 12, 2021
We were having trouble with a new car we purchased. They fixed everything right away. I’m so happy we chose to do business at metro Ford. fixed everything right away. I’m so happy we chose to do business at metro Ford. More
by rachell.d.moore
July 12, 2021
Always great customer service for automotive repairs and maintenance! Justin Payne, Jack and Richard always go above and beyond for their customers. Great work and time efficient maintenance! Justin Payne, Jack and Richard always go above and beyond for their customers. Great work and time efficient More
by Fleet Shop
July 10, 2021
Service advisor was excellent. Service was performed quickly and efficiently. Parts had to be ordered for repair and Courtney helped to get them in quickly. quickly and efficiently. Parts had to be ordered for repair and Courtney helped to get them in quickly. More
by MONTYWALLIN
Employees Worked With
Courtney Lester
July 09, 2021
Don’t honor recalls , then they tried to over charge me on a part that’s on recall with my same year, make, and model. on a part that’s on recall with my same year, make, and model. More
by WILL.TURNER16
Employees Worked With
July 08, 2021
Excellent customer service to say the least. They worked with me on my time schedule. They were great at responding to me any time I needed. Also awesome work, car runs like new. with me on my time schedule. They were great at responding to me any time I needed. Also awesome work, car runs like new. More
by derek.taylor.1994
Employees Worked With
July 07, 2021
Friendly faces and Awesome world class service will be coming back for all of my scheduled maintenance from now on! Could not be more happy! coming back for all of my scheduled maintenance from now on! Could not be more happy! More
by andrewhollingsworth1395
Employees Worked With
Other Employees :
Richard Unrein, Kevin Steffensen, Courtney Lester, Christopher Rutledge, Daniel Ybarra
