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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
834 Reviews
Call Service Center (405) 492-6677

834 Reviews of Metro Ford of OKC - Service Center

Sort by
October 07, 2021

I bought my Explorer at Metro Ford and have used only them for service. I have been very pleased with the service department. More

by jeffgarlington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Steffensen
Report | Print
Oct 12, 2021 -

Metro Ford of OKC responded

Jeff, we are pleased that you are satisfied with the Metro Ford of OKC servicing team. We appreciate your business and look forward to servicing your Explorer again in the future. Thank you!

October 02, 2021

Service personnel was pleasant, they fail to explain just what services was being rendered.other than oil change. More

by gg31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
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Oct 07, 2021 -

Metro Ford of OKC responded

Hi GG31. We appreciate your feedback and will use it as a training opportunity for our service team. Thank you for your business, hope to see you again soon.

September 30, 2021

My experience at Metro Ford was enjoyable. We were able to find a vehicle relatively quick and have been happy with our choice. Recently went for a service that customers are automatically scheduled for af More

by Csummers200805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Metro Ford of OKC responded

Hi, C! Thank you for taking the time to review Metro Ford of OKC service department. We will continue to work hard to make every experience with us five-stars. We appreciate your recommendation and look forward to working with you, your family, and friends again in the future!

September 30, 2021

As my first visit with metro ford everyone was very friendly, and super happy with how informative everyone was. More

by perezm1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecily Munn
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Oct 07, 2021 -

Metro Ford of OKC responded

Thank you for your positive feedback, Perez. We appreciate you giving us the opportunity to service your vehicle. Glad to hear we exceeded your expectations at Metro Ford of OKC! Come back and see us again soon.

September 28, 2021

I had a good experience with Metro Ford. Excellent customer service and fast turnaround times. I was able to text for service updates. Will return for future service jobs. More

by CURTCLOWDUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Metro Ford of OKC responded

Thank you for the great review, Curt! We are happy to hear our staff at Metro Ford of OKC made a positive experience for you. We hope to exceed your expectations on your next visit! Thank you!

September 27, 2021

These folks are great! Quick and easy and super knowledgeable. Worked with me every step of the way. More

by jhunt7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Steffensen
Report | Print
Sep 28, 2021 -

Metro Ford of OKC responded

Jhunt7, we can't thank you enough for taking the time to leave us such a wonderful review on Metro Ford of OKC service department. Thanks again and have a fantastic day!

September 27, 2021

Chris and his service tech are an amazing team! The service tech definitely deserves a raise!! More

by COLTONBROMLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Steffensen, Christopher Rutledge, Dustin Crank
Report | Print
Sep 28, 2021 -

Metro Ford of OKC responded

Hi Colton! We are pleased that you are satisfied with Chris and the Metro Ford servicing team and we hope to see you again! Thank you!

September 27, 2021

All service work was completed in a timely matter And everything was clean and thorough More

by HYDRAMAN67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Unrein, Kevin Steffensen, Christopher Rutledge, Daniel Ybarra, Cecily Munn, Dustin Crank
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Sep 27, 2021 -

Metro Ford of OKC responded

Hi Hydraman67, thanks for taking a moment to share your experience at Metro Ford of OKC. We appreciate your business and look forward to your next visit! Have a great week:)

September 27, 2021

The only Concern I have is the oil Brand Metro uses. What type is it regular, blend or full synthetic oil 5w30. I prefer FULL SYNTHETIC Oil. More

by twms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecily Munn
Report | Print
Sep 28, 2021 -

Metro Ford of OKC responded

Hi TWMS, thank you for your feedback. We appreciate your business. Please feel free to contact our service department to confirm the oil type 405-438-3307. Thank you!

September 24, 2021

Great service and staff. They treated me like l have been a customer for many years. Check out was very efficient! Thanks More

by SCOTT.BLYZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Metro Ford of OKC responded

Scott, thank you so much for your 5-star review! We pride ourselves on treating our customers like family at Metro Ford of OKC and we're so glad you had a great experience. We hope you come back and see us again! Have a great weekend:)

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