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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
892 Reviews

892 Reviews of Metro Ford of OKC - Service Center

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July 26, 2022

Excellent experience. Maybe a little bit too long of a wait for an oil change but not bad. More

by Jeners03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 27, 2022 -

Metro Ford of OKC responded

We appreciate you taking a moment to share your experience, Jeners03. Let us know if we can be of further assistance. Thank you!

July 11, 2022

Very customer oriented. They are really easy to set an appointment and they make sure you are comfortable while waiting More

by Jherron815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
Jul 12, 2022 -

Metro Ford of OKC responded

Thanks for trusting our team with your vehicle needs, Jherron815. We appreciate your business and look forward to your next visit. Have a great day!

July 01, 2022

Dustin is just so helpful and understanding he explained everything detail by detail and always kept me informed about my suv More

by LAURIS8302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
Jul 07, 2022 -

Metro Ford of OKC responded

Hi Lauris8302! We're glad to hear that Dustin made your service experience five-star. We appreciate you trusting Metro Ford of OKC with your vehicle needs. Give us a shout if you have any questions!

June 30, 2022

Service was very quick and professional gave me a very detailed update on what needed to be done in the future. More

by RANDYMCNUTT
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Metro Ford of OKC responded

Thanks for visiting Metro Ford of OKC, Randy! We appreciate you taking a moment to share your experience. Please let us know if we can be of further assistance. Have a great weekend!

June 07, 2022

Metro helped me fix a problem another dealership created. Couldn’t be happier with the awesome service. More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Parrish
Jun 08, 2022 -

Metro Ford of OKC responded

We appreciate your kind review, Drew! Thanks for trusting our team with your vehicle needs. Let us know if we can be of further assistance.

June 01, 2022

The service advisors are just not friendly. They’re not rude either, just mediocre. Also when I need a shuttle, it takes forever to get one. Waited almost an hour for an oil change and didn’t g More

by Dai Sheffield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Steffensen
Jul 15, 2022 -

Metro Ford of OKC responded

Thanks for sharing your feedback. We appreciate your business and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 438-3330. Thank you.

May 24, 2022

Car was ready for pickup way sooner than expected. A ride home was never offered. More

by OKIERKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Steffensen
May 24, 2022 -

Metro Ford of OKC responded

Thanks for visiting Metro Ford of OKC. We appreciate your business and look forward to your next visit. Have a wonderful day!

May 23, 2022

friendly very helpful pushing our trucks out pretty quickly good service thank all you do . More

by t.eason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ybarra
May 24, 2022 -

Metro Ford of OKC responded

Thank you for trusting Metro Ford of OKC with your vehicle needs. Have a great day!

May 21, 2022

Dustin Crank is an outstanding service advisor. He takes the time to explain all aspects of the work being performed and contacts you on progress and completion. A truly great individual in custo More

by Cars65
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
May 24, 2022 -

Metro Ford of OKC responded

Great review, Cars65! Thanks for trusting Metro Ford of OKC with your Mustang. We appreciate your business and look forward to your next visit.

May 18, 2022

Great team with highly qualified and personable staff. Kept me informed as we went. I recommend them! More

by richcox182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Metro Ford of OKC responded

Thanks for sharing your experience, Richcox182! We appreciate your business and recommendation. Hope to see you again soon!

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